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poohyvr
Richmond, Canada

good value good services

5.0 of 5 bubblesReviewed 8 Aug 2024
all employees went above and beyond to make sure all customers are properly taken care of. Did not try restaurant but every time walked by it looks and smells really good..only know the price is very reasonable
Date of stay: July 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with Accorhotels.com
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Puvan ABDULLAH, General Manager at ibis Styles Kota Kinabalu Inanam, responded to this review
Responded 13 Aug 2024
Dear Poohyvr,

Thank you for sharing your positive feedback regarding the customer service provided by our employees. We take pride in serving all our customers with our heart.

Regarding your observation of our restaurant, we are delighted to hear that it looks and smells enticing to you. We strive to maintain a welcoming and appealing ambiance for all our patrons.

We would be thrilled to have you dine with us in the near future so you can experience firsthand the delicious food and excellent service that we are known for.

Thank you again for your kind words.

Best regards,
Puvan ABDULLAH-General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Reviews (182)
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7 - 12 of 182 reviews
Reviewed 27 July 2024

Very friendly staffs and excellent hospitality. Good taste of food and drink, love the the tarik very much . Comfortable and clean, feel like home. A good choice to stay for a seminar, meeting (work trip) and for vacation as well. Recommended for a classy and easy stay in Inanam Town.

Date of stay: July 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Sherpa44501269202
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Puvan ABDULLAH, General Manager at ibis Styles Kota Kinabalu Inanam, responded to this reviewResponded 29 July 2024

Hi Sherpa,

Thank you so much for your wonderful feedback! We are thrilled to hear that you found ibis Styles Kota Kinabalu Inanam comfortable, clean, and classy, just like home. Our friendly staff and excellent hospitality are always here to make your stay memorable. We're delighted that you enjoyed the food and drinks, especially the 'Teh tarik'. Whether it's for a seminar, meeting, or vacation, we aim to provide a classy and easy stay in Inanam Town. Looking forward to welcoming you back soon!

Warm regards, Puvan ABDULLAH - General Manager

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Reviewed 30 May 2024

Good . Average price rate in kk area, location is excellent nearby to suria sabah shopping mall, gaya street and pasar malam in walking distance, friendly staffs by sharing sharing and arrange the room based on our request (definitely when have rooms available). Overall excellent from me.

Date of stay: May 2024
Trip type: Travelled as a couple
1  Thank Voyage61542613542
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Puvan ABDULLAH, General Manager at ibis Styles Kota Kinabalu Inanam, responded to this reviewResponded 4 June 2024

Hi Voyage61542613542,
Thank you for sharing your positive feedback! We're glad you enjoyed our convenient location and friendly staff. We always try to accommodate room requests when possible. Looking forward to welcoming you back soon!

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Reviewed 22 May 2024

A stylish and modern hotel from the first impression.

While the room was clean, there were a few areas lacking in attention from the housekeeping team. There was no shower cap provided in my room and I had to call for them to furnish. One of the bath towels was found torn. At the coffee bar, one of the creamer sachet had totally hardened and when opened looked like a cake of soap. One brown sugar sachet was also hardened but I did not open it. Perhaps, Housekeeping should check the expiry or state of these sachets before placing them in the guests rooms.

The room lacks an iron and ironing board. Guests are required to go to the end of the corridor to use it. This is very inconvenient for guests in the evenings as the lighting along the corridor especially toward the end was very dim. Perhaps the corridor lighting should be brightened.

The buffet breakfast spread was commendable. But the coffee machine that dispenses coffee had more milk than coffee in it. A cuppacino tasted the same as a latte. The toaster was not working as it should. The hotel staff had to guide patrons on how to manually turn off the timer and self eject the bread. (Ibis, it is high time to change the toaster)

In terms of bed comfort, it was second to none. The bed was very comfortable with adequate pillows and bolsters to pamper our sleep. Kudos!

I opted for a quiet room in the upper floor. While the view consisted of a river, villages and mountain, I was contended with it. Wall sound proofing between rooms was quite poor as I could hear conversations from the next room and loud sound of funitures being dragged/moved on the upper level. (I was placed at Level 11).

The hotel is strategically located in the township of Inanam. There were many eateries, convenience stores, laundry, pharmacies, clinics
and banks surrounding the hotel. It is also about 10 minutes walk to Inanam Mall.

Overall, my stay was pleasant except for some hiccups here and there.

Room tip: Bring your own shampoo and conditioner as the all in one provided by this hotel may not suit you.
Date of stay: May 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Cocoloco2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Puvan ABDULLAH, General Manager at ibis Styles Kota Kinabalu Inanam, responded to this reviewResponded 23 May 2024

Dear Cocoloco2013, thank you for sharing your feedback with us. We are glad to hear that you found our hotel stylish and modern from the first impression and that you enjoyed the buffet breakfast spread and the comfortable bed with adequate pillows. We appreciate your suggestions for improvement regarding the attention to detail by our housekeeping team, the inconvenience of the ironing facilities location, and the issues with the coffee machine and toaster. Rest assured that we will address these issues to enhance the overall guest experience. We are delighted that you appreciated the strategic location of our hotel in Inanam. We hope to welcome you back for a flawless stay in the future.
Warm regards, Puvan ABDULLAH - General Manager

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Reviewed 28 April 2024

This is our second time here. Room is clean. Breakfast is nice as always! Got a complimentary cake for my husband birthday and a little surprise from the staff. Very nice! Many nearby shop around the hotel. Had a good stay with my family and will definitely come again soon😍

Date of stay: April 2024
  • Trip type: Travelled with family
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    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Journey47738152908
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Puvan ABDULLAH, General Manager at ibis Styles Kota Kinabalu Inanam, responded to this reviewResponded 6 May 2024

Dear Journey, thank you for choosing to stay with us again! We're delighted to hear that you had a comfortable stay and enjoyed our clean rooms, nice breakfast, and the surprise treats. It's fantastic to know that you had a good time with your family. We look forward to welcoming you back soon! 😍

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Reviewed 28 April 2024

we had marvelous stay at ibis style hotel for 2 nights on 26th and 27th april 2024. firstly, the pillows are so great! very soft and fluffy. no bad neck pain. room was totally clean with the essentials. Our breakfast was enjoyable with attentive staff. here also had rooftop with beautiful scenary. I would recommend to friends, and will definitely stay again if Im back in Kota Kinabalu

Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Quest26761690485
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Puvan ABDULLAH, General Manager at ibis Styles Kota Kinabalu Inanam, responded to this reviewResponded 6 May 2024

Dear Quest,

Thank you for choosing to stay at ibis Styles Kota Kinabalu Inanam! We are thrilled to hear that you had a marvelous stay with us, especially enjoying our soft and fluffy pillows, clean rooms, and enjoyable breakfast. Our rooftop with beautiful scenery is indeed a gem! We appreciate your recommendation and look forward to welcoming you back when you're in Kota Kinabalu again.

Warm regards,
Puvan ABDULLAH - General Manager

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