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Malaysia

Great Stays

5.0 of 5 bubblesReviewed 10 Nov 2022via mobile
The room were well maintained, bed were comfortable and clean, toiletries were well stocks and clean towers.

Check-in were easy with friendly front desk that greets you the moment you arrives as my return flight were early in the morning having to checkout around 4am, the staff offer to call a cab for me to the airport as other transportation apps were no where of getting a driver at this time.

Location is also convenient within walking distance to some main malls and seafood market not mentioning the town centre.
Date of stay: November 2022
Trip type: Travelled on business
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Reviewed 7 October 2022

The rooftop pool overlooked the water and had a lovely bar/restaurant for dining . Room was clean, bathroom needed hooks or rail for towels and Breakfast had a good selection. Easy walk to Mall, Seafood and Handicraft Markets. Beds so comfortable ...I want one 😁😁

Date of stay: October 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank 596annettew
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 September 2022 via mobile

Great location, opposite Jesselton Jetty. Ard 20 mins from the airport. Room was basic and good enough for a 2 night stay. Breakfast had great variety. Pity the room view has blocked by a high rise residence otherwise it will have an unblocked view of the sea.

Room tip: Grab easily accessible and lots of food option nearby
Date of stay: September 2022
Trip type: Travelled as a couple
Thank mmmellissaaa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 September 2022 via mobile

Room is neat , not huge but good enough a short trip. Bathroom does not have changing area as the basin was outside .
Some
Parts of the hotel is dated but overall is good value for money. Location is easy walk to suria mall . Grab cars easily available

Room tip: For accor members, if checking in late, ask for the welcome drinks date to be extended. The eatery on site has close
Date of stay: August 2022
Trip type: Travelled solo
Thank TrailsOfAnne
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 September 2022

Mercure's location is extremely convenient - a short walk from Jesselton Point jetty, Jesselton Duty Free mall and Suria Sabah mall. Gaya Street is less than 10 minutes walk away too. The room is comfortable, but the bathroom is quite old. Shower leaks through the gap in the glass door.
Soundproofing between rooms is not good - could hear the room next door talking at night.
Breakfast spread is OK, a mixture of Asian and Western options. Aircon at the breakfast area was not working,so they put fans.
Rooftop pool is small but has a nice view. Rooftop bar... Is quite dead. You can enjoy a tea for RM10 with the view of Jesselton Pier, but they need to improve the decor.
Driveway has no roof, so you will get soaked if it's raining. Staff are friendly.

Date of stay: August 2022
    • Sleep Quality
    • Rooms
    • Service
1  Thank T P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 August 2022 via mobile

booked direct via Accor, assigned to clean guestroom 2011 on higher floor with lounge separate from generous size bedroom and 25th floor rooftop lap pool lookout to the Gaya Bay Area, walking distance to eateries nearby. Feedback for maintenance: the room safe and landline phones weren’t working for stay August 23/24, had to visit reception counter to connect myself with my travel mates on other units (had my mobile phone conk out otherwise would not have notice the hotel phones are faulty).

Room tip: Request for sea facing room
Date of stay: August 2022
Trip type: Travelled with friends
1  Thank aspironz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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