This hotel have spaciuos parking in front of the hotel, have cafe on the ground, with very good food, which customer can enjoy and chit chat around the pool, good staf, reasonable price of room, easy transport, walking distance to food stall nearby, acess to this hotel is easy but tricky, must be alert no to miss the entry to this hotel
Warmest greeting from Hotel Grand Continental Kuantan, thank you for taking time to let us know about your delightful experience staying with us. We are certainly looking forward to welcoming you again real soon.
This hotel looks old. However, I give thumbs up for its room, which is very spacious. It also has its own free parking. The swimming pool is also one of my reason of staying over there with kids. The deepest point of the pool is 6 feet, whilst the shallowest is 3 feet. No life guard around and also almost no one around at the pool during our stay. The hotel's location also very strategic and very near to eateries outlets.
Dear valued guest,
Thank you for staying with us and appreciate your comments. We are glad to here that you had a pleasant stay with us.. We hope to have you to stay with us again and we will make all the efforts to improve for the better.
Thank you and warm regards,
Stayed in for one night. We booked two rooms online.The price was reasonable....RM 192 per room net with breakfast.
It is advisable to book online because it is a lot cheaper than the published rate.
The rooms were large and comfortable but they have seen better days. The carpet and fittings were old. The towels were slightly better than rags. Please replace them ASAP.
Breakfast was ok but refill was slow.The pulut kuning with rendang was great. It was gone fast but there was no refill, instead the replacement was fried rice.
Many were dissapointed but I hope to enjoy it in my next visit if it is still in the menu.
Staff was friendly and helpful.
Dear En Rosli
Thank you for staying with us and appreciate your comments. This will assist u to improve our services. We hope to have you to stay with us again and we will make all the efforts to improve for the better.
Thank you and warm regards,
From Management
We stay overnight at Grand Continental Hotel Kuantan, with nice price.
our review for this hotel are as follows
Advantages:
Location: the hotel situated at center of Kuantan, just walking distance to Kuantan Mega Mall. therefore its not a problem to find restaurant
Staff: they staff are great, and friendly. their are very helpful.
Disadvantages:
Facilities: The room are spacious, and we got a connecting room which is great. however, the hotel condition are in poor, there a lots of improvement need to be done such as painting and refurbishment. the bathroom also in poor condition and its toiletries are at minimum standard. Swimming pool are big, however its combine with adult and kid, therefore during peak hour, the pool will crowded. Hotel not provided specific kid pool.
Restaurant : We don't have time to try its room service, but based on menu at our room, the price are quite cheap, eg pizza at price of RM 10. however, we try their buffet breakfast and their choice are not to much. its have local and western breakfast.
Parking: The hotel has basement parking, but never try. I accidentally park at apartment parking which is in the same building with the hotel. It also provide valet parking with a price of RM 10 per entry.
Quiteness: the hotel are not to quiet, u can hear people talking and walking at the alley.
Dear Arifijiran
Thank you for your review regarding your experience. We are glad to hear that you had a wonderful stay with us. We strive to exceed our guest' expectations and create memorable experience.
This is an old hotel. However this hotel is location is good. It's located in near Berjaya Shopping Mall. There are food stalls around the hotel. Hotel bath tub is dirty with dirt and stains. They need to wash it properly.
Dear Angelieda1104
Thank you for your review regarding your experience. We greatly appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience caused .. We strive to exceed our guest' expectations and create memorable experience.
