Location - excellent. Right in the middle of Kuantan town next to the big malls.
Parking was easy as they have an open air parking in front of the lobby.
Checking in and out was easy too.
Rooms - very big sized and the bed was comfortable. The rooms look a bit tired and dated though and could do with a refurbish.
Showers were working fine and they even have a bath tub. Wifi was working ok and aircond was working fine too.
Very quiet so sleeping quality was good.
Dear Mr / Ms,
Warmest Greeting from Grand DarulMakmur Hotel, Kuantan!!
We are pleased to know that you had a delightful stay with us. We hope on your next trip to Kuantan you will return to our hotel and try even more scrumptious selection of food and beverage at any of our F&B outlets.
We wish you a pleasant week and once again welcome to the tranquility of Grand DarulMakmur Hotel Kuantan.
Thank you.
Yours sincerely,
The Management.
The hotel is centrally located and is large. The rooms are very large. The breakfast is expensive and not very good quality. The car parking is in open air car park outside. The room is quite expensive
Dear Mr Faizal,
Thank you for writing us your review. Please accept our sincere and humble apologies for all inconvenience you had experienced during your stay recently. Please be informed that we are in the midst of upgrading our room for better experience. We would like to invite you again in the future and experience the improved stay. Hoping to see you soon!
Sincerely,
The Management
Grand Darulmakmur Hotel Kuantan
Location hotel in heart of the city centre,nice room with good view,excellent staff service. Facilities is good with the serounding shop easy to get item u needed and wonderful stay in hotel grand darul makmur Kuantan Pahang…………………………..
Dear Valuable Guest,
Thank You for choosing Grand Darulmakmur Hotel Kuantan as your destination. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. Customer experience and satisfaction always remain as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again.
Sincerely,
The Management
Grand Darulmakmur Hotel Kuantan
Great hospitality.Close to the city center.The bed was comfy and the pillows were huge in size with clean bed sheets provided.The best pool ever,my daughter
really love the mushroom.Great idea for the kids. Definitely will come back again.
Dear Eka Yusof,
Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. Providing an exceptional customer experience and satisfaction is always our main priority; and your review reaffirms the hard works we put in every day. For your information, the mushroom at the pool is our new addition to offer even better experience to our guest, and your feedback on that shows our success. Thank you for your kind words and we look forward to seeing you again.
Sincerely,
The Management,
Grand Darulmakmur Hotel Kuantan
Excellent stay. Good hotel entrance. Fantastic pool. Spotless and spacious room, and clean bathroom. Beautiful and beyond restaurants. Politeness is everywhere.
Less than 10 minutes to nearby convenience stores, malls, delicious seafood restaurants, tourists spot like Kuantan river, and Teruntum Tower. Not to mention, hospitals if you face an emergency.
Thank you so much for your hospitality. We will definitely come back for another wonderful stay with you.
Dear Mr Sazali,
Thank you for leaving us such a wonderful review. We are thrilled that you had a great experience; our staff will definitely be happy to read what you wrote. We always put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we are indeed look forward to seeing you again!
Sincerely,
The Management
Grand Darulmakmur Hotel Kuantan
