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LuxuryCollection
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Free cancellation until 14/08/21
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Reviews (935)
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22
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Traveller rating
804
65
31
13
22
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All reviews executive chef levantine restaurant beach club beautiful hotel special thanks infinity pool the hotel manager delicious food the general manager f b taking care house keeping perfect stay main restaurant thank you very much big thanks beach area
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Reviewed 11 June 2021 via mobile

I stayed there with my family for two days it was amazing the hotel is very clean the staff is amazing especially Manar in the breakfast section she’s very helpful, also the view is great on the beach

Date of stay: June 2021
Trip type: Travelled with family
Thank domianak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sereen Al-Sharif, Marketing at Al Manara, A Luxury Collection Hotel, Saraya Aqaba, responded to this reviewResponded 4 weeks ago

Dear Valued Guest,

Thank you for sharing your experience with us. We are pleased to know that you had a wonderful stay. I will make sure to inform Manar of your kind words as she will be thrilled to hear that she was able to elevate your breakfast experience.

We look forward to hosting you at Al Manara soon.

Best Regards,
Sereen Al-Sharif
Marketing Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2021

Stayed 2 nights in June 2021. Very friendly and helpful staff. Excellent choice of hotel restaurants. Really recommend the Levantine restaurant; the chef (Achraf) is amazing: sushi was great, the healthy menu very tasty, deserts good. Customer service in Levantine also great. Did water activities thorough Sea Breeze water sports firm who have a representative at the hotel; very well organised trips. Definitely would recommend to others. Only downside is the limited pool facility in the hotel (there is one main pool). However, the opening up of the Saraya Aqaba Waterpark nearby will solve this issue.

Date of stay: June 2021
    • Value
    • Location
    • Service
Thank RobUK12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sereen Al-Sharif, Marketing at Al Manara, A Luxury Collection Hotel, Saraya Aqaba, responded to this reviewResponded 4 weeks ago

Dear Rob,

It was a pleasure hosting you at Al Manara, and we look forward to hopefully welcoming you back in the near future.
On behalf of the whole team, I would like to thank you for taking the time to review us and sharing your experience, your feedback and comments are vital to ensure we maintain and elevate experiences for our guests. We are thrilled to know that you had a pleasant stay and particularly enjoyed Kubba Levantine.

Best Regards,
Sereen Al-Sharif
Marketing Department


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2021

The hotel is clean, and new but but their pool is so small,and it's depth is 120 cm maximum.
Big hotel with small pool and is not big enough for visitors.
Also no ambrellas were available for us.
Normal rooms have access to not natural beach, beach that has been extended from the sea ... I didn't like it ... is not attractive,
Silvana, tried to help us alot, thank you so much

Staff at beach club, is with extra charge
but their team especially animation team are really good, they are friendly and tried to make it enjoyable time for the kids.
We have spent good time in games, compitions, and dancing. Thank you Ibrahim and Marina

Date of stay: April 2021
Trip type: Travelled with family
Thank Elhoush
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sereen Al-Sharif, Marketing at Al Manara, A Luxury Collection Hotel, Saraya Aqaba, responded to this reviewResponded 4 weeks ago

Dear Sara,

We are equally disappointed that your experience did not live up to your expectations. Our sincere apologies for the inconvenience encountered during your stay. However, we are pleased to know that you enjoyed your time at the beach club and were able to partake in the activity program they have in place.

Best Regards,
Sereen Al-Sharif
Marketing Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2021 via mobile

كانت الاقامه رائعه والخدمه ممتازه والطعام رائع ع
والمشرفين على الغرف والطعام سريعين ونظيفين
واشكر بالاخص رحمن الذي يقدم الخدمه بالافطار
It was an extremely pleasant stay everything was perfect the food the rooms the staff were so friendly and hard workers especially Rahman who made our breakfast on a table overlooking the sea and the wonderful garden full of colorful flowers of all kind very enjoyable
Hope to make it again so soon and always

Date of stay: June 2021
Trip type: Travelled with family
Thank 871mahas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sereen Al-Sharif, Marketing at Al Manara, A Luxury Collection Hotel, Saraya Aqaba, responded to this reviewResponded 4 weeks ago

Dear Malhas,

First and foremost, thank you for choosing Al Manara Luxury Collection Hotel and for taking the time to share your experience. We are pleased to know that you had a wonderful time during your visit. We take great pride in achieving the highest standards of guest satisfaction and are thrilled to know that we were able to portray that during your stay.

We look forward to welcoming you back soon.

Best Regards,
Sereen Al-Sharif
Marketing Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2021

Honestly, I stayed at this hotel back in 2019 and on my second visit to Jordan on this year (2021) I only chose this hotel to stay at. Its simply wonderful and amazing. Service is excellent, people are so attentive to details and very willing to assist, given that my mom uses a wheelchair to move around. they offered us an upgrade to the Prestige Villa, which we wanted a private pool and accommodation, especially during COVID, nevertheless, the hygiene maintenance at all areas, including food outlets, were impeccable. At Al Manara, for the second time, we didnt need to leave the hotel to go and dine outside, their food outlets offers wide variety of dining options inclusive of high attention to details, luxury dining and amazing outdoor views of the Gulf of Aqaba, we dined at AMWAJ for BBQ & Lebanese cuisine, Levantin for International, breakfast Buffet and used room service. Additionally, on our last night I asked to arrange for a BBQ night at our villa and they were superb with the service and food quantity as well as the quality. It was definite a memorable stay, specially after not seeing my family for 2 years due to COVID travel restrictions, we felt relaxed afterwards with very fond memories. Once you go to this hotel, you never want to leave it.
Also, they gave us a VIP access to Saraya Beach club which you could take the water taxi, free of charge, to the club, the service their is equally superb and the pool is massive with a resident DJ who played nice tunes. Service by the pool at the club was amazing and Ashraf the lifeguard looked after us. Water activities can be booked via the hotel directly and they were very accommodating to our needs and times, Isam was very helpful in arranging everything for us swiftly.
The truth is said, that we have been looked after by every single member of this hotel, starting with the Executive Chef, Chef Eyad and his kitchen team, Chef Ahmed, Chef Ashraf and their entire teams. Reception people, Nader, Njoud, Sajeda (the entire team with no exception), ever the security team at the entrance including Israa who assisted us in opening the doors and handing out the water everytime we go out to the villa (this is an easy access to the villa for a wheelchair user). In a nutshell, thank you for all your efforts and true Jordanian hospitality.

Room tip: Prestige Villa offers complete privacy with amazing views of the sea, it is also suitable for wheelchair users
Date of stay: June 2021
    • Value
    • Rooms
    • Service
Thank Rubashahzada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sereen Al-Sharif, Marketing at Al Manara, A Luxury Collection Hotel, Saraya Aqaba, responded to this reviewResponded 4 weeks ago

Dear Ruba,

It is always a pleasure hosting you at Al-Manara Luxury Collection. On behalf of the team, I would like to thank you for taking the time to share your detailed experience. Your feedback and comments are reassurance of achieving our goal in ensuring our guests have an impeccable time from check-in to check out.

Rest assured our team will receive your thanks as I have no doubt they will be thrilled to know that their hospitality made your stay worthwhile.

We look forward to welcoming you back soon.

Best Regards,
Sereen Al-Sharif
Marketing Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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