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Reviewed 6 September 2017 via mobile

Upon checking in (4th Sept), we were told to pay a deposit of USD200. As we did not have US dollars with us, we asked if it was possible to make the deposit via credit card instead. The lady at the concierge told us that the hotel do not accept credit card.. okay that's fine with us. So we asked if we could make the deposit using Singapore dollars instead. And know what she said? "You could go to the nearest ATM and withdraw money instead"

I travel very frequently myself and never have one hotel that do not accept credit card for deposit. Even boutique hotel accept. The guy even wanted to keep our passport as "deposit," which was even crazier.

Nevermind the horrible check-in process, we thought the room was better. And it was not.

The room smelt of urine, which the staff had to use a candle to make the smell a little better. The walls in the room was stained with unknown chemicals. Floors were not swept. It was just a nightmare staying there.

Breakfast was equally horrible. Pancake was hard, the spread was minimal.

And we paid about S$280 for a two bedroom with sea view, but it is just horrible. NEVER coming here!!!

Stayed: September 2017, travelled with family
Thank Jacqueline C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TienNguyen_SeaLinks, Giám đốc quan hệ khách hàng at Ocean Vista, responded to this reviewResponded 16 September 2017

Dear Jacqueline C,

Warmest greeting from Ocean Vista
We are proud to be the destination of your vacation in Muine, Vietnam. We appreciate you took your valued time to share about your experiences with us. First of all we apologize all the inconveniences make you disagree. I had a meeting about your review with Front office manager, Housekeeping manager and Chef and they realize there are some defects which have to be changed to improve themselves.

We still hope having one more chance to serve you at the Ocean Vista to see our improvement from your review
Should you need more assistance please do not hesitate to contact us.

Best regards,
Tien Nguyen- Guest relations manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2017

Unfriendly people and unfair rules.
A friend and his family rent an appartement for a few days. I visit them for dinner. While we were eating (at 10pm) the phone rang and the staff told us that I should leave immediatly or pay a huge amount to be able to stay. I asked to talk with the manager to try to find an arrangement, they said OK. The manager never came to the appartement but the staff knocked at the door with two security guard to please me to leave. Very bad experience!
Furthermore, the area is not cute, big buildings, far from the beach and expensive.
For the same price, there is many very beautifull resorts, direct on the beach, between Phan Thiet and Mui Ne. Better go for one of these.

  • Stayed: August 2017, travelled with friends
    • Value
    • Rooms
    • Service
1  Thank gabrielchauvet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TienNguyen_SeaLinks, Giám đốc quan hệ khách hàng at Ocean Vista, responded to this reviewResponded 14 August 2017

Dear gabrielchauvet,

Warmest greeting from Ocean Vista
Thank you so much for your recent visit our Apartment. First of all we sorry about the inconvenience.
At the apartment we have regulations on the time of visit of external guests to ensure the security and quietness for our customers. We always agree and welcome friends of our customers visit apartments before 22:00.
For your case, our staff made two phone calls to remind you of the time and agreed your request was extended to 22:30. However, we still did not receive your support after this extended time so our staff had to meet you directly at the apartment for explain.
We also feel sad when read your review after our trying to kept your good feeling. We hope that you understand for our efforts to bring the best experiences for our many customer.

We hope to have a opportunity to serve your at Ocean Vista. Should you need more assistance please do not hesitate to contact us

Best regards,
Tien Nguyen - Guest relations manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2017 via mobile

I went with family to spend our summer holiday at Ocean Vistar and we had wonderful experiences.
In my opinion, the price was cheap but the service was good. Nice food, nice room and nice staff. We could swim in Sea Link's pool too.
They also gave a birthday cake for my dad, which made us really surprised. Thank you so much for your kindness!
We'll come back next time.

Stayed: June 2017, travelled with family
Thank Zita214
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TienNguyen_SeaLinks, Giám đốc quan hệ khách hàng at Ocean Vista, responded to this reviewResponded 1 August 2017

Dear Nguyễn Thảo H,
Warmest greeting from Sea Links City

We are proud to be the destination of your vacation in Mui Ne, Binh Thuan province.
Thank you so much for spent your valued time to share about your experiences with us. Your compliment is a award for us which motivate us to bring our customer the best services in every stay.

Wish you and your family happiness and health
We look forward to welcoming you come back with us in soonest

Best regards,
Tien Nguyen - Guest relations manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 June 2017

Everything is good. We had a good holiday. All staffs are so friendly. But some equipments in bathroom are quite old, you should change something.The buffet breakfast is very good, many kind of food. We will come back again.

Stayed: April 2017, travelled with family
Review collected in partnership with this hotel
Thank phuongloan2511
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TienNguyen_SeaLinks, Giám đốc quan hệ khách hàng at Ocean Vista, responded to this reviewResponded 16 June 2017

Dear huongloan2511,

Warmest greeting from Ocean Vista

We appreciate you took your valued time to share about your experiences with us. Your satisfaction is our happy. We also thank for your notice about the facilities which we have to check and improve.

We look forward to welcoming you come back with us in the near future
Should you need more assistance please do not hesitate to contact us

Best regards,
Tien Nguyen - Guest relations manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2017 via mobile

we booked apartment. good thing is it is fulled of kitchen equipments. got some seasonings lelf from the previous clients. its great for those who want to cook themselves ( 10kms away from seafood market actually) but we keen on spent the night together with cooking we rent a motobike 150k/half day and ride to market for seafood ( open daytime).
great place for couples and family. be careful when crossing the road but always having gruading staff assits clients there.

Stayed: May 2017
Thank Tina P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TienNguyen_SeaLinks, Giám đốc quan hệ khách hàng at Ocean Vista, responded to this reviewResponded 3 June 2017

Dear Tina P,

Warmest greeting from Ocean Vista

We are proud to be the destination of your vacation in Mui Ne, Vietnam. We appreciate you took your valued time to share about experiences of your staying at the Apartment.
We glad to know that you like the facilities and services here.
There is a crossing bridge to the beach which use to keep safety for our customer

We look forward to welcoming you back with us in the near future
Should you need more assistance please do not hesitate to contact us.

Best regards,
Tien Nguyen - Guest relations manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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