on the check-in they wanted to overcharge us for sea-view even we already paid through booking com for sea view room.
room service was so rude on the phone, they promised to fix our issue with wifi and never get back to us.
we asked to bring more water for us but they didnt, so we bought it but small boutle of normal water in the bar cost 20 aed ! it’s unbelievable to be greedy with your guests for 1 boutle of water !!
on our chec-out reception called us and proposed to take our luggage - we were waitign 1 hour but noone came !! then we were waiting 1 more hour when they were bringing our car from the parkkjg !!!!
all our stay we we were feeling “unwanted guests” , no friendly atmosphere, no welcoming - NOTHING!
only god people - cleaning staff, they were very friendly. but other omgggg like i stole somethijg from them
we dont recomend this hotel bcos of so bad service . if u want to waste your time - waiting - go there . if u want nice staycation - check other hotels in Rak.
we destroyed our weekend with “hilton”More
- 011 971 7 203 6666
- Email hotel
- Free Wifi
- Free parking