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Reviewed 4 weeks ago

Fantastic location, beautiful views, decent amenities. A good idea with different cuisine every day. All inclusive option highly recommended. The place, however, wouldn't be the same, without all the people making sure our stay was pleasant. The staff were kind, friendly and always there for you. I particularly liked Grace with her great sense of humour and perfect service. Jawad was also very helpful. Thank you all.

Date of stay: November 2018
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Traveler11082276854
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmrAhmedHotelManager, Hotel Manager at Al Hamra Residence & Village, responded to this reviewResponded 4 weeks ago

Dear Guest,

Greetings to you!

Thank you for your candid review on TripAdvisor.

We are indeed elated to hear that you had a wonderful break with us. Thank you for your appreciation for the beautiful resort location, the amusing food and the staff to be courteous and friendly. I would like to extend my exceptional gratitude for the positive feedback though. With pleasure we shared your review already with our entire team especially to Grace and Jawad to show them that their efforts were well adored.

We look forward to welcoming you once again for a memorable beach holiday in Ras Al Khaimah.

Best Regards,
Amr Ahmed, Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

I would like to thank the staff members who made our stay so pleasant, especially Waquas, Yasir, Hammad, Kenneth, Tayeb, Grace, Ilkhomjon, Jawad and Melody. They helped with trips, luggage and made the time in the restaurant spent in a nice atmosphere.
The food was very good, thematic - every day something different. The time when all the places with food/drinks close is 10:30p.m. - a bit too early for the integration that was the main goal of the trip. The rooms were clean, with all the equipment necessary. We spent whole days at the hotel beach that was beautiful. There were always enough sunbeds, the place was clean and the water was turquoise. It was a good choice:) Thank you!

Date of stay: November 2018
  • Trip type: Travelled with friends
    • Value
    • Cleanliness
    • Service
Thank Expedition568571
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmrAhmedHotelManager, Hotel Manager at Al Hamra Residence & Village, responded to this reviewResponded 4 weeks ago

Dear Guest,

Greetings to you!

Thank you for taking the time to write a review on TripAdvisor further to your experience at Al Hamra Residence and Village.

I am delighted to read that you enjoyed your stay with us and had a magnificent trip. Thank you for your comments for the Hotel and the accommodating staff. I would like to extend my exceptional gratitude for the positive feedback though. With pleasure we shared your review already with our entire team especially to Waqas, Yaser, Hamad, Kenneth, Tayeb Grace, Likhomjon, Jawad, Melody to show them that their efforts were well valued.

Kindly let us know your next stay with us and we would be very happy to welcome you back at our resorts for a memorable holiday.

Best regards,
Amr Ahmed, Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 November 2018 via mobile

I truly recommend the place. Great views, delicious food and kind people. Thank you Ilkhomjon for your great service and wonderful sense of humour :)

Szczerze polecam to miejsce. Piękne widoki, pyszne jedzenie i mili ludzie. Dziękujemy Ilkhomjon za świetną obsługę i fantastyczne poczucie humoru :)

Date of stay: November 2018
Trip type: Travelled with friends
Thank Ania C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmrAhmedHotelManager, Hotel Manager at Al Hamra Residence & Village, responded to this reviewResponded 4 weeks ago

Dear Guest,

Greetings to you!

Thank you for taking time to write a review on TripAdvisor further to your experience at Al Hamra Residence and Village.

It gives us immense pleasure to read your encouraging comments on your stay with us. Kindly be assured that your compliments have been shared with the entire team.

We look forward to seeing you again at Al Hamra Residence and Village so that we can make your beach holiday truly special and memorable.

Best Regards,
Amr Ahmed, Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 November 2018

Another great stay at Al Hamra Village resort.
First of all, we enjoyed the way the staff met us.
Kapil did a fine cleaning of our room, and after the first 2 days, he was aware of we were 3 adults, so there were enough towels, shampoo etc.
In the bar Mithila, Suneth, and Godfrey served us so well, and always had time for a little chat etc.
In the restaurant we were treated like VIP guests by Yetty, Grace, Gene, Manoj ,and the chef Khaled. Every day they took good care of us and also found out about our special needs.
Liasu was the daily smiling woman, who set us in a good mood, while she took care of the cleaning in the public areas.
The one who did more than we ever had expected was Jawad in the reception. He did so many positive things for us, so we could share our great moments on Facebook with the rest of the world.
If we shall mention one thing that didn’t please us: When 3 adults arrive at 3 am, tired after a long flight, we expect bed no.3 to be ready for the 3rd person. The hotel must be aware of the room ( a junior suite) being ready for 3.
Compared to our last stay, many things have been repaired, new etc.
The prices on alcohol etc. still high, - but notice what you can get during Happy Hour.
But all in all, we have enjoyed our second stay and will recommend the hotel resort to everybody.

Room tip: More sun to the side towards the street, no sun to the side showing the golf course
Date of stay: October 2018
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank Ellen-Mine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmrAhmedHotelManager, Hotel Manager at Al Hamra Residence & Village, responded to this reviewResponded 4 weeks ago

Dear Guest,

Greetings to you!

Thank you for taking time to write a review on TripAdvisor about your recent stay with us.

I am delighted to read that you adored your stay with us and had a splendid trip for the second time around. Thank for your encouraging annotations and appreciate your recommendation for our resort as ideal for holiday. I would like to extend my exceptional gratitude for the positive feedback though. With inclination we shared your review already with our entire team especially to Kapil, Mithila, Suneth, Godfrey, Yetty, Grace, Gene, Manoj, Khaled, Liasu and Jawad to show them that their efforts were well cherished.

We look forward to seeing you again at Al Hamra Residence and Village so that we can make your beach holiday truly special and memorable.

Best Regards,
Amr Ahmed, Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2018

I have spent a week in OCT 2018 in Al Hamra Residence. It has been one of the best holidays ever! Mostly thanks to the amazing staff that makes this place memorable. Everybody is friendly, helpful and kind. They eager to help with every issue and problem that may occur. Special thanks to Mr. Kenneth from Guest Relations - what an amazing personality and attitude! Hotel is very spacious & comfortable. Rooms are modern and well equipped with everything you may need. there is a whole kitchen in each of them if you can't spend your holidays without cooking. The hotel and its surrounding is very clean and well maintained. You will find there 3 pools (1 big and deep, smaller for kids and relaxation pool with the sea view), bars at the pool and the beach, nice and comfortable sunbeds and umbrellas (beach & pool), gym, tennis courts, water sports etc. The best and recommended option is ALL INCLUSIVE. If you order meals and drinks a la carte you will pay much more than in the all inc. option. You can enjoy your meals at the main restaurant, where you can try various cuisines - different every day. Food is nice and there is a big choice of dishes. Drinks at the bars are very decent. You will always find sth you like or make your own creation of available alcohols & soft drinks. I really recommend everybody to chose Al Hamra for your next holidays!

Room tip: ask for a sea view, high floor and balcony. It is worth to pay little more!
Date of stay: October 2018
  • Trip type: Travelled with friends
    • Value
    • Sleep Quality
    • Service
1  Thank Tamally
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmrAhmedHotelManager, Hotel Manager at Al Hamra Residence & Village, responded to this reviewResponded 4 weeks ago

Dear Guest,

Greetings to you!

Thank you for taking the time to write a review on TripAdvisor further to your experience at Al Hamra Residence and Village.

I am delighted to read that you enjoyed your stay with us and had a magnificent trip. We appreciate your recommendation for our resort as ideal for holiday. Thank you for your comments for the Hotel and the accommodating staff. I would like to extend my exceptional gratitude for the positive feedback though. With pleasure we shared your review already with our entire team especially to Kenneth to show his efforts were well treasured.

Kindly let us know your next stay with us and we would be very happy to welcome you back at our resorts for a memorable holiday.

Best Regards,
Amr Ahmed, Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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