Facilities were nice and good location staff seemed very nice and sucky and the start. First night in large amount of money stolen from the in room safe causing one guest to fly home early. The house next door to us also had money stolen from them the same night definitely an inside job. Staff were asked to and witnessed locking our home as we left, when we returned doors were open, No strangers had access to the safe only staff with their keys they say are only accessible and safe with them. Owners provided no help at all and clearly did not care at al. Both owners lied to everyone, would not recommend any to trust this place definitely not worth it, they basically ruined our whole holiday!!!
Was encouraged to stay here by other positive comments from previous guests. The negative comments must come from people with personal problems of their own. Perfect? No! 5 Star No! - and neither was such claimed.
There were 8 of us including a 6 month old baby. 3 generation family and the villa was ideal. Quiet yet easy distance to the hussell & bussell of down-town Patong. Beds & linen changed every day and floors wet mopped.
Some plumbing 'curiosities' but otherwise plenty of hot water for showers. lots of space and clean.
The fellow called Fred, who turned out not to be in residence but with Booking Dot Com, was very difficult to communicate with (only email) If I owned the Villa he would be 'kicked for touch' He repeatedly failed to reply so I was never too sure where we stood with the booking.
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We found this place great for our family holiday. We stayed in the detached double storey 5 bedroom villa which we had all to ourselves There was plenty of room for the group which consisted of 5 adults and 6 young children (ranging from age 2 - 10). In fact there were beds spare. There are several large beds and the kids loved the space and sharing beds. While it is not 5 star accommodation and is not advertised to be it was kept clean and tidy. Certainly good value for money. Things were not perfect on our arrival like a couple of light bulbs needed changing, toilet flush needed repair and back door lock required fixing. However, were not critical issues as there was plenty of lights, flush still worked (handle required repair) and back door still had an alternative lock be it from inside only. Also when we informed the reception they did sort out the issues promptly.
The guys on duty Ron and Sammy were very friendly and accomodating. Some things like an iron and toaster were missing from the villa but you let the guys know and they'll get what you need straight away.
In terms of location don't expect a beach resort style location it is tucked away in a small quiet local street away from the hustle and bustle. Yet it is a short walk to the main Jungceylon shopping center (less than 10mins walk) and Patong beach is not too far by walk either. There is a 24 hour supermarket called super cheap less than 2 minutes walk from the villa. The local neighbours were friendly. The family opposite had a tuk tuk (taxi) which was able to carry all 11 of us with ease. Having said this there are plenty of tuk tuks nearby. Note: like with most things in Phuket you need to make sure you bargain a price for the ride.
All in all a pleasant stay and gets the thumbs up from all that stayed there.
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