Would recommend because it's close to the beach, great price, staff is great, and clean. Only that sheets had stains and that's not cool. It's modern and nothing amazing but nothing to complain about. More
- Free Wifi
- Free Parking
Would recommend because it's close to the beach, great price, staff is great, and clean. Only that sheets had stains and that's not cool. It's modern and nothing amazing but nothing to complain about. MoreShow less
Thank you very much for your great review and feedback. It was very encouraging to see that you enjoyed your most recent stay with us.Thank you for highlighting about our good location, great price, great staffs and great cleanliness. Your comment is the high value for all of us to continue serve the best service to all of our guest.
We are looking forward to welcome you for the next visit Phuket.
Had a great trip especially to Phuket. Stayed in a comfortable hotel Red Planet. Was good service with friendly staff. As good facilities and services around the hotel, nearby to Bangla Road. And also good food around
Thank you very much for taking the time to give us your feedback.We are pleased to know that you had a great time with us. Thank you for highlighting about our good service and friendly staff, good facilities and services, and great service.
We are looking very much forward to hopefully seeing you again in the near future.
This is right in the middle of Patong and a 10 min walk from Bangla Street. Location 5/5. The room is exactly what you pay for. We wanted to spend very little time in the room and this was the perfect launchpad if you want to spend most of the day at the beach and nights at Bangla. Bathroom was small, but it has everything needed. Wifi was good in the room. Overall, I was very happy with the room at the price available. The room is a little noisy, as they are not sound-proofed.
The only problem was that the staff is not very helpful or knowledgeable. They don't seem to know much about restaurants around. They don't have any taxi contacts to the airport (this is important as everyone in Patong is trying to cheat you as it is a big tourist area). They don't have any contacts with bike rental companies. It would have been great if they helped us. Otherwise, great for what you pay.
Thank you for your time and sharing your experience with us. We are very glad to know that you thoroughly enjoyed your stay in overall. Your constructive feedback about the lack of information from Front Desk staff has been noted for immediate improvement.
We hope we may be given the chance to be at your service once again soon.
In addition to my comments regarding housekeeping, I am upset with breakfast at the nearest bistro which refuses to provide buffet on the 3rd day of my stay (I was not able to make a choice for what to eat and the waiters there cannot speak Russian and speak poor English, so they understood only the gestures and the pictures, I was not able to get even simple rice without meat in it, as I do not eat meat at all) and changed working hours to 6.30 am by the end of my trip: so one day I had to wait for 30 minutes to get breakfast which was paid with my reservation.
Another problem was with noisy Russian couple who started to quarrel at around 5 am. Absence of room telephone did not let me inform reception about them and ask to send security to calm them down.
May we begin by thank you for your review on Tripadvisor and sharing your experience with us. Your constructive feedback about the breakfast quality has been noted and share to our business partner Charlie & Bistro for further improvement.
Despite this unpleasant experience, I hope you will afford us further opportunity by choosing to stay with us again in the future. So that we can demonstrate improvements.
Thank you very much. I had wonderful vacations on Phuket with Red Planet Patong. I think I will return to this hotel in future to have the best relax time.
Red Planet Patong is the best place to have the best holidays.
It was our pleasure reading your wonderful feedback. We are thrilled to learn that you were happy with our hospitality and services. This feedback will serve as an encouragement to all our staff to ensure that our high standards of service are maintained.
We appreciate the 5 star rating and the recommendation and we are looking forward to welcoming you back again soon.
Stayed for 4 days, and it was a nice experience. The staffs were friendly, location are good, the room also nice, altough a lil bit small (but it's okay since we spent more time outside the room). The most important thing is the price is super affordable, love it!
Dear Dewi A,
I have a pleasure reading your review. It was great to know that you having such a wonderful experience staying with us. Your compliments about the staff friendliness, good location and nice room is highly appreciated and will encourage us to keep it up as to serve you even better on your future visit.
We look forward for a pleasure of welcoming you back again in the near future.