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Reviews (7,923)
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6,120
1,416
271
78
38
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All reviews rim talay ocean wing breeze spa pierre andre vice president la gritta restaurant buggy service patong beach tuk tuk private beach one bedroom suite the general manager happy hour infinity pool our honeymoon lobby bar the hustle and bustle
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Reviewed 10 February 2017

this special resort because :
1.lovely hotel for all facilities
2.the only resort in patong with private beach
3.the staff are unusual for hospitality & smile services.
4.i never seen in my tourism carrier ( 21 yrs ) a g.m of the resort mr pierre-andre pelletier serve people personally ; you find him every where ; unbelievable man.
5.the view & new wings.
location of the hotel in quite area in the hill ; south part of patong beach.
lobby is very special decoration ; you feel comfortable of huge space.
the staff are very helpful ;
we got upgrade as honeymoon occasion to suite in the new wings.with beatiful view .
very clean rooms ; bathroom aswell ; kitchen in the suites ; so you can prepare any of cookings colinary ;
the breakfast 3 restaurants ; we like the coral room ( small but quite ) ; many fresh items there but too much food for indians & chinese that different for us as european taste. but was good generally.
the 2 main pools are nivce & clean.
the beach not so big (small sands ) there are 2 intrances to beach ; i suggest to one more intrance near the water games & small ship.
the main restaurant for breakfast huge items but a bit busy there & noicy.
but the good story of this main restaurant is the seafood buffet dinner ( have to try it )
generally was perfect.

Room tip: new wings suites
Date of stay: February 2017
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank maher629
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmariPhuket, Manager at Amari Phuket, responded to this reviewResponded 11 February 2017

Dear maher629,

Many thanks for the excellent review of our property.

We are delighted to learn that you enjoyed all the features of the hotel including our great location, hotel products and facilities.

Thank you again for sharing your experience. We look forward to personally welcoming you back to your “home” in Phuket in the near future.

With kind regards,

Tipaporn Koonphol
Deputy General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 February 2017 via mobile

Amazing hotel with nice apartments.the downsize of it is that you need to ask for a trolley every time you need go out our room given the geographic location of the hotel. Menu prices are comparable to other 5 stars hotel in the region.

Date of stay: February 2017
1  Thank G8874PEalbertor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmariPhuket, Manager at Amari Phuket, responded to this reviewResponded 11 February 2017

Dear Alberto R,

Thank you very much for your review. Your positive comments are very much appreciated and we are happy to know that our location and the room view fully met your expectations. It was a real pleasure to have you as our guest and we hope that we will have the chance to welcome you back for another great experience.

With kind regards,

Tipaporn Koonphol
Deputy General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 February 2017 via mobile

We have stayed at Amari many times and it never disappoints.

We stayed in deluxe room building 7 and as always the room was spotless, housekeeping was great and the staff amazing.

I had an unfortunate incident which required a trip to hospital and the hotel staff were fantastic. They are arranged transport and the management arranged for me to be accompanied by gypsy who looked after me the whole time.

The management, Tipaporn and Jessica went over and above and took great care of everything. The hospitality of Pierre and Richard makes you feel so welcome.

We had superb meals in La Gritta. Special thanks go out to the staff at Samutr bar where we had an hour each night before heading into town. Chai the pool boy at rim talay worked relentlessly keeping the pool area clean after the rain showers. Ken, jacky and all of the rim talay staff were excellent and are the reason we return year after year.

Kanya on front desk is wonderful and our visit to the club house was lovely with great service from wande.

We will continue to return to Amari as the service and smiles of the staff make our stays so wonderful

Date of stay: December 2016
Trip type: Travelled as a couple
1  Thank vj1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmariPhuket, Manager at Amari Phuket, responded to this reviewResponded 11 February 2017

Dear vj1,

Thank you for taking the time to share a very kind review during your recent visit.
As valued returning guests, it is wonderful to know that we continue to not only meet but also exceed your expectations.

Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back personally to your “home” in Phuket in the near future.

Yours sincerely,

Tipaporn Koonphol
Deputy General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 February 2017

My wife and I ended our 3 week honeymoon in Thailand with 4 nights at the Amari Phuket. The hotel and grounds are incredible. The location was also ideal for us. The hotel is situated at the far end of Patong Beach. It offered a peaceful and relaxing retreat while you were at the hotel, while still being close enough to the public beach and markets that you could conveniently walk or take a short taxi ride (we took a taxi the first day and then walked once we realized how close it was).
The restaurants and food were all good, including a waterfront restaurant that was one of the coolest dining experiences we have had. You get to eat dinner just a few feet away from waves crashing into the rocks. It was a very memorable meal. I wouldn't hesitate to recommend this hotel.

Date of stay: October 2016
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
2  Thank tbob84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 February 2017

If you want to be in Patong there is only one choice and it is the best: Amari Phuket. Great location in a beautiful setting. Quiet but if you look for bars in Patong it is only 20 minutes walking distance. All of the staff very friendly and attentive....5 star service. Fantastic breakfast und dinner under the stars either in delicious Gritta or in Rim Tally. It is our second time here and we have already booked for next year.

Date of stay: February 2017
2  Thank gunter55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmariPhuket, Manager at Amari Phuket, responded to this reviewResponded 11 February 2017

Dear gunter55,

Thank you for taking the time to share a very kind review during your recent visit.
As valued returning guests, it is wonderful to know that we continue to not only meet but also exceed your expectations.

Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back personally to your “home” in Phuket in the near future.

Yours sincerely,

Tipaporn Koonphol
Deputy General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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