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All reviews big tree bar chalet room thai style the pool area was nice air con quiet road minute stroll coconut beach the main road friendly hotel nang thong beach monkey bar happy hour bbq night egg station pool towels restaurants and shops
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Reviewed 13 September 2018 via mobile

Great looking hotel. Very calm and relaxing. Breakfast good. Pool nice. Comfortable beds and loved the outdoor shower. The staff were brilliant and went out of their way to keep our 1 year old boy happy, espescially Boa, Zai and Saw Le amongst others. They could see when we were struggling to eat and would whisk him away to go and look at the fish so we could finish. The house keeper made a sculpture for our anniversary on the second day and as we kept it on the side she placed a different flower in it every day which was nice. The ommelette chef was always funny and happy. Front of house also arranged an extra 2 hrs in the room before check out for free to keep our little one in the cool for longer which meant a lot.

The hotel style, layout and location is amazing but it is looking a little tired now. Our bungalow could have been perfect but cupboard doors wouldn't close properly, the blinds were knackered, and the wood work looked well used. This didn't detract from a great stay but would have made it feel like a 4* instead of a 3*.

The food and drink wasn't even remotely competitve with outside the hotel, even during happy hour. They have it all wrong. We discussed this with a number of other guests and we all agreed if the hotel prices were as competitive as outside we would more than likely stay in the hotel as the back drop is superb. Would also have had beer all day by the pool if it had been cheaper.

We enjoyed our stay and with the exception of those few points would definately come back.

Stayed: September 2018, travelled with family
1  Thank George D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AMD_KhaolakBhandari, Manager at Khaolak Bhandari Resort and Spa, responded to this reviewResponded 15 September 2018

Dear George D,

Thank you so much for choosing Khaolak Bhandari.
We are glad to hear that you liked your stay in overall.

Our main priority is to be able to offer a very well-maintained and comfortable atmosphere.

We are looking forward to welcome you back again ka

Best regards,

Assistant Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 August 2018

We chose this hotel as it offered a genuine Thai experience with rustic bungalows and authentic food. We were not disappointed, the food was excellent, both in the restaurant and the pool bar.
The hotel is clean and the grounds beautifully cared for. However, the best feature of the hotel is the staff. They are helpful and friendly, nothing is too much trouble. Our daughter is celiac and follows a gluten free diet, Charlie took great care to ensure that her food was gluten free. Fantastic holiday.

  • Stayed: August 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank rallen98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AMD_KhaolakBhandari, Manager at Khaolak Bhandari Resort and Spa, responded to this reviewResponded 1 September 2018

Dear rallen98,

Thank you so much for choosing Khaolak Bhandari.
We are glad to hear that you liked your stay in overall.I'll pass your compliment to our staff and K.Charlie .

Our main priority is to be able to offer a very well-maintained and comfortable atmosphere.

We are looking forward to welcome you back again ka

Best regards,

Assistant Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 August 2018

Very warm welcome, nice room, very friendly and helpful staff. From start to finish the holiday was a success.

Travelled in August so the weather was not as good but we dodged the rain and had a lovely time.

Stayed: August 2018
2  Thank Kas6573
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AMD_KhaolakBhandari, Manager at Khaolak Bhandari Resort and Spa, responded to this reviewResponded 28 August 2018

Dear Kas6573,

Thank you so much for choosing Khaolak Bhandari.
We are glad to hear that you liked your stay in overall.

Our main priority is to be able to offer a very well-maintained and comfortable atmosphere.

We are looking forward to welcome you back again ka

Best regards,

Assistant Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2018

Spent two weeks here recently. Chose this place because it offered what we wanted-a quiet break in Thailand for a good price!
We chose to upgrade to a bungalow. A nice size main bedroom/ lounge area with a comfy bed but little in the way of storage. The bathroom was well appointed with a good and always piping hot shower. Unfortunately the lighting was poor-especially if you're trying to have a shave. Big disappointment was the "private balcony" . This consisted of 2 chairs and a small table right outside the door which is 2feet away from the path between the bungalows. Not a balcony and certainly not private.
Breakfast was a Buffett and always fresh hot and varied- no complaints about the quality of the food or the staff in attendance.
The restaurant in the being was equally nice, but the food was expensive compared to local restaurants, and no better.
A short walk up the road takes you to the main street where there are plenty of restaurants to chose from. Go Pong is mentioned in a lot of reviews and is nice and very cheap, but we found Spinach to be better. Food was really tasty, portions a decent size and the staff really friendly.
All in all not a bad place for what we paid. Clean and tidy with good and friendly waiting staff(breakfast, lunch and round the pool) . One poor aspect for us was the reception staff. On the few occasions we had to speak to them their communication wasn't brilliant and each time we were speaking to someone they answered phones mid conversation.
Did we enjoy it? On the whole yes.
Would we go back? Probably not.

Stayed: June 2018
Thank paul d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AMD_KhaolakBhandari, Manager at Khaolak Bhandari Resort and Spa, responded to this reviewResponded 28 August 2018

Dear Paul d,

Thank you so much for choosing Khaolak Bhandari.
We are glad to hear that you liked your stay in overall and thank you for your suggestion we'll install bamboo blind within this week for our guest privacy.
Our main priority is to be able to offer a very well-maintained and comfortable atmosphere.

We are looking forward to welcome you back again ka

Best regards,

Assistant Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 August 2018 via mobile

Thank you for a wonderfull second holiday at Bhandari Resort Khao Lak.
Nice staff with information for trips around Khao Lak area.
Also help the staff by learn a little bit thai languages.
Nice room, nice food, nice resort and the staff every time with a friendly smile.
I coming back!

Best regards

Erik

Stayed: August 2018, travelled solo
Thank erikoelmann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AMD_KhaolakBhandari, Manager at Khaolak Bhandari Resort and Spa, responded to this reviewResponded 24 August 2018

Dear Erik,

Thank you so much for choosing Khaolak Bhandari and taking your time write us a review
and also sharing beautiful photo you took.
We are more than happy to hear you liked your stay with us and will come back again.

Our main priority is to be able to offer a very well-maintained and comfortable atmosphere.

We are looking forward to welcome you back again ka

Best regards,
Assistant Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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