We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
bevit73

Gross

Review of Quality Inn
1.0 of 5 bubblesReviewed 13 Sept 2023
Paint chipping off walls and ceiling, old lumpy mattress, 2 lamps one worked, lamp shades were broken, ripped carpet on one side of the bed, big blood stain on rug. Bleached stained blanket. The smell was horrible. The phone in the room was for show,it didn’t work. We lasted all of 15 minutes while we looked for another place to stay for the night. I would NOT rent from Quality Inn again. My advice,Look elsewhere where you don’t feel like you’re going to catch something by sitting on a chair in the room
Date of stay: September 2023
Trip type: Travelled with family
1.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
$217
Fully refundable
No prepayment needed
  • Hampton
    $216
  • Expedia.com
    $216
  • Hotels.com
    $217
4.5 km from Quality Inn
Free Wifi
Free parking
$246
  • Expedia.com
    $245
  • Skyscanner.com
    $229
  • Priceline
    $246
8.9 km from Quality Inn
Free Wifi
Free parking
Great American Grill
$205
  • Priceline
    $205
  • Expedia.com
    $184
  • Hilton Garden Inn
    $204
3.4 km from Quality Inn
Free Wifi
Free parking
$189
  • Expedia.com
    $188
  • StayForLong
    $183
  • Hampton
    $188
10.1 km from Quality Inn
Free Wifi
Restaurant
$124
  • Expedia.com
    $123
  • Skyscanner.com
    $123
  • Hotels.com
    $124
0.2 km from Quality Inn
Free Wifi
Free parking
Standard Double Bedded Room
$262
  • Skyscanner.com
    $262
  • Expedia.com
    $261
  • Hilton
    $261
10.3 km from Quality Inn
Free Wifi
Pool
$252
Fully refundable
  • Expedia.com
    $214
  • Trip.com
    $253
  • Skyscanner.com
    $214
10.3 km from Quality Inn
Free Wifi
Pets Allowed
$121
  • Choice Hotels
    $121
  • Algotels
    $112
  • Skyscanner.com
    $121
0.1 km from Quality Inn
Free Wifi
Free parking
$120
Join Wyndham Rewards Free
  • Booking.com
    $121
  • Algotels
    $108
  • Expedia.com
    $120
0.3 km from Quality Inn
Free Wifi
Free parking
Get rewarded with One Key
  • Booking.com
    $213
  • Priceline
  • Hilton Garden Inn
    $212
3.8 km from Quality Inn
Free Wifi
Free parking
View more hotels in Albany
Reviews (225)
Filter reviews
225 results
Traveller rating
38
76
55
34
22
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
38
76
55
34
22
See what travellers are saying:
Selected filters
Filter
Updating list...
7 - 12 of 225 reviews
Reviewed 21 March 2023

The hotel is in a great location. Sandra the front desk worker made our trip great. Her hospitality was excellent. The doors are a bit thin so you can hear people in the hallways but over all a great hotel.

Date of stay: March 2023
Trip type: Travelled as a couple
Thank Tina M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sandy Fazzone, General Manager at Quality Inn, responded to this reviewResponded 22 March 2023

Good Day Tina

Quality Inn was delighted to welcome you. My staff and I are pleased that your stay
was enjoyable. I want to thank you for your kind words. I really enjoy hearing from are
guests and want to thank you for the comments about are great location. Quality Inn
looks forward to your next visit and we hope it will be soon!

Best Regards,
Sandy F.
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 March 2023

On our late arrival there were 6-8 inebriated loud men drinking beer in the small lobby and reception did nothing about it! Our first room smelled of cigarette smoke and when we complained the reception guy told us " i don't smell the rooms, i just give them out!" He probably cant smell the smoky room due to his pack of smokes in the breast pocket of his filthy shirt. When i commented to my wife that the pool was closed one of the drunks yelled " THATS TOO BAD...WE'DE LIKE TO SEE HER ON A BIKINI! Our second room toilet was full !That was the final straw! As we left the construction guys working on renovations were drinking beer in the hall. STAY AWAY FROM THIS PLACE!

Date of stay: March 2023
  • Trip type: Travelled as a couple
    • Value
    • Service
1  Thank Hans T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 September 2022

You get what you pay for, as they say..... Our room was dark and a bit dingy...the toilet lid didn’t fit on the toilet..... area seemed a bit dodgy, and I did feel the room should. E less expensive....
2 positives: Sandra, on the front desk, goes out of her way to be helpful and cheerful. She is the best thing about this place and definitely improved our overall experience.
Finally, although it’s a somewhat run down, dingy place, it was clean enough, and we did get decent nights sleep.

Room tip: Haggle! Don’t pay top dollar for this place!
Date of stay: September 2022
    • Value
    • Sleep Quality
    • Service
Thank Jane E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sandy Fazzone, General Manager at Quality Inn, responded to this reviewResponded 22 January 2023

Dear Jane

Quality Inn was delighted to have you stay with us. I do want to apologize for the issues you had with
your room. I have addressed your issues with are housekeeping/maintenance staff and all corrections
have been made. Quality Inn has great news!!! We have completed and are finishing renovations at the
Quality Inn! We are very excited to offer to are guests rooms with new furniture, bedding, fresh paint, new
bathroom fixtures and beautiful bathroom flooring. I hope you will get a chance to check us out and see
are beautiful new look. I want to thank you for your kind words about your front desk experience - it truly
made my day. I am pleased you found are hotel clean and did get a decent nights sleep. Everyone is
commenting on the wonderful sleep they are having with are new mattress and bedding set. My staff and
I look forward to seeing you again so we will have the opportunity to extend to you a superior stay!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2022 via mobile

I am sure at one time this was a nicer hotel, but those days are gone. If all you need is a clean bed and bathroom, this will work.

I could list a few disappointments, but you get the idea. Thankful, there are places to eat once you eat you apple or banana.

Room tip: Avoid second floor if you cannot do stairs with luggage. Set an expectation. I just need. A clean bed, bathroom. I can get eat close by.
Date of stay: August 2022
Trip type: Travelled with family
Thank seyheynyc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 July 2022

This place is a mixed bag. From the pictures, you can see that there are some problems. Also, the staff at night left a lot to be desired. Not only was the guy not friendly, but he did nothing about loud groups just outside our window in the parking lot late into the night. On the other hand, though, the day staff was great. Not only did they take good care of the breakfast area, but we had an issue and needed to cut our stay short one day, and the front desk manager was able to get our night cancelled without a charge. Everyone on the day staff was friendly too. It seems like this place is trying (the manager said they are remodeling also), but they are not meeting the grade in some areas.

Room tip: Don't get a room in the front of the hotel - especially on weekends
Date of stay: May 2022
    • Value
    • Rooms
    • Service
Thank dorsalmo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews