We got in late and road weary. We booked by phone while driving. We nearly always have good experiences with Choice Hotels. After checking in we were sent to 2nd floor via stairswhich wouldn't have been a problem except for the odor. A very odd smell of burnt rubber and sour milk. It was off putting. We checked the room which seemed clean with no odor,so we stayed and went to bed. Early rising led to a surprise in bathroom. When i shut the door, i found a pile of used towels from previous customers. So that was irritating. Then when i drew back the window shade i found a filthy window staring back at me. Any one of these things might have been forgivable, but the 3 combined leads to this, something i dont like to do........ a bad review. Bummer

For the most part the hotel is clean, although dated. Needs some general maintenance done. carpets should be replaced with flooring.

At breakfast I watched the staff responsible for setting out/prepping food go about her tasks wearing the surgical gloves normally reserved for prepping and handling food. Typically used and then removed. With the same pair of gloves, she removed plastic packing from a sleeve of cups, she picked up, opened and inserted garbage into the trash bin, she picked up a plate, serviette and cutlery for an individual, she removed the tray of breads! She did all this wearing the same pair of gloves that she (I have no doubt) prepared the food with. But hey, at least her hands are clean and sanitary, can’t say the same for my food! Which brings me to my egg patty, what part of an egg is black (and hard like plastic)? When I reported to the front desk my concern about the staff wearing the gloves to keep her hands clean rather than our food from being contaminated, her response was not one of shock, nor was an apology offered. Desk clerk simply stated “I will tell her.”

Check out is at 11, because we don’t have an especially long drive today we decided to stay until checkout. We put the chain lock on the door and the deadbolt. I was dozing off when at 9 a.m. the cleaning staff tried to open our door. They did not knock, just simply used their pass key and tried to walk in without checking!

Photos show the simple task of fixing curtain ignored, flimsy chain lock on door, as well as the large cabinet right in the entry. I was not able to bring the luggage cart into the room because of the cabinet, had to take things off and put unto washroom so that I could empty cart.

Picked up the ice bucket to use it (fresh liner hanging on it), without looking I moved it rapidly towards myself and sideways only to end up with the ice water (melted) all over myself and the tv stand. Clearly the cleaning staff did not clean the room thoroughly, just assumed it hadn’t been used!

Not impressed, doubt I will stay here again, certainly won’t recommend this hotel.

Do not stay here. The place stinks of old damp smoke, mold or something extremely musty. We booked a room for 1 night and could not even stay. We left shortly after arriving even after having our room changed. Avoid this property unless you like to breathe in smoke smell. The staff was friendly but told me I could not have a refund. I've stayed in other properties without this issue. It definitely could be a health hazard for your family.