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994katie
Portland, Maine

You get what you pay for!

Review of Quality Inn
3.0 of 5 bubblesReviewed 8 Mar 2019
We stayed here because we were looking for an inexpensive night in Albany for the Elton John concert. Room was clean but some stains on the sheets. Pool, hot tub, and fitness center were nice but not very clean. Breakfast was great and guest service was ok. Would stay again for the price and location.
Date of stay: March 2019
Room Tip: No elevator.
Trip type: Travelled as a couple
3.0 of 5 bubblesRooms
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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Reviews (225)
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39 - 44 of 225 reviews
Reviewed 13 February 2019 via mobile

I dont where to start!!! Moved to 2 different rooms, first one no lights, phone, frig, micro were working. The second room, paint on the floor, dust everywhere, holes,in the sheets, dust and paint particles in the heat duct (I cant use it) or I'll probably get very sick, chair is broken, outlet hanging out of wall!! Oh, and blanket is stained or dirty...UNACCEPTABLE. Will,NEVER stay here again, and if there wasnt a huge snow storm going on, which is the reason why I am here in the First place, I would,have been out of this place Pickett split!! Management/owners will be notified!!

Date of stay: February 2019
Trip type: Travelled on business
2  Thank Kat P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 October 2018

We Stayed at Qality inn central ave Albany NY One night and we were very happy with our stay, rooms were clean and beds comfy and a very spacious room. This was the best hotel we stayed at during our 1 week visit to New York.The breakfast was Great!. it looks like they have just redone their all rooms thay looks Graet. well maintained property inside and out, great place to stay in Albany area. we would certainly stay here again.

Date of stay: October 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank RRI670
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 October 2018 via mobile

Hotel looked unclean. Our room which was supposedly non smoking reeked of smoke. It was way overpriced for the accomodations. Would not recommend it and will not stay there again. Am losing confidence in Choice Hotels.

Date of stay: October 2018
Trip type: Travelled with family
3  Thank Vern Trudy S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 September 2018

Was in town for a wedding and the hotel was clean, comfortable and conveniently located. We experienced 3 issues that marred our stay.
1. Employee smoking on duty IN THE ENTRYWAY, nearly blocking the door of the hotel. I guess he stood there because he was on desk duty and needed to check people in and answer phones. We passed through the front door several times, he was always there smoking and it made the entire entryway, eating area and foyer smell like smoke! And at the desk was a sign that warned that we would incur a $250 fine if we smoked in the room.
2. Very strong, foul, mildew smell in the hallway just outside our room.
3. We were denied the waffles!! An employee prevented us from making waffles, saying it was "closed." It was 9:30 in the morning. Checkout was 11am. The free waffles was the reason we chose this hotel over all the other options. Now every time I see their commercial about their free waffles, I want to scream.

Date of stay: September 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
4  Thank RunnerMom262
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 September 2018 via mobile

I chose this location due to TripAdvisor reviews and nearness to the airport. Hotel is a little dated and could use some new carpet in the heavy traffic areas. Check in was quick and professional. Room with two double beds was large enough for an additional comfortable chair. Bathroom was spotless and stocked with lots of towels. Bed was comfortable and provided a good night’s sleep. Breakfast was the usual offerings from the Choice Hotel brand. Fairly priced for quality and value.

Date of stay: September 2018
Trip type: Travelled as a couple
Thank vipirdriver
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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