We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
RunnerMom262
Buffalo, New York

Very Clean, Comfortable room, but...

Review of Quality Inn
3.0 of 5 bubblesReviewed 25 Sept 2018
Was in town for a wedding and the hotel was clean, comfortable and conveniently located. We experienced 3 issues that marred our stay.
1. Employee smoking on duty IN THE ENTRYWAY, nearly blocking the door of the hotel. I guess he stood there because he was on desk duty and needed to check people in and answer phones. We passed through the front door several times, he was always there smoking and it made the entire entryway, eating area and foyer smell like smoke! And at the desk was a sign that warned that we would incur a $250 fine if we smoked in the room.
2. Very strong, foul, mildew smell in the hallway just outside our room.
3. We were denied the waffles!! An employee prevented us from making waffles, saying it was "closed." It was 9:30 in the morning. Checkout was 11am. The free waffles was the reason we chose this hotel over all the other options. Now every time I see their commercial about their free waffles, I want to scream.
Date of stay: September 2018
Trip type: Travelled with family
4.0 of 5 bubblesRooms
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
$220
Fully refundable
No prepayment needed
  • Hampton
    $218
  • Expedia.com
    $225
  • Skyscanner.com
    $220
4.5 km from Quality Inn
Free Wifi
Free parking
$232
  • Hampton
    $230
  • Skyscanner.com
    $205
  • Priceline
10.1 km from Quality Inn
Free Wifi
Restaurant
$231
  • Hilton Garden Inn
    $228
  • Expedia.com
    $231
  • Priceline
8.9 km from Quality Inn
Free Wifi
Free parking
$273
Fully refundable
No prepayment needed
  • Expedia.com
    $282
  • Staybridge.com
    $259
  • Hotels.com
    $283
2.2 km from Quality Inn
Free Wifi
Free parking
Exterior
$199
  • Priceline
  • StayForLong
    $168
  • Expedia.com
    $178
3.4 km from Quality Inn
Free Wifi
Free parking
$216
  • Priceline
  • Hilton Garden Inn
    $214
  • Expedia.com
    $215
3.8 km from Quality Inn
Free Wifi
Free parking
Welcome to the Hilton Albany!
$266
  • Hilton
    $263
  • Expedia.com
    $266
  • Priceline
10.3 km from Quality Inn
Free Wifi
Pool
$217
  • Expedia.com
    $217
  • ZenHotels.com
    $211
  • Trip.com
10.3 km from Quality Inn
Free Wifi
Pets Allowed
$110
  • Wyndham
    $110
  • Algotels
    $99
  • Expedia.com
    $110
0.3 km from Quality Inn
Free Wifi
Free parking
View more hotels in Albany
Reviews (225)
Filter reviews
225 results
Traveller rating
38
76
55
34
22
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
38
76
55
34
22
See what travellers are saying:
Selected filters
Filter
Updating list...
43 - 48 of 225 reviews
Reviewed 26 September 2018 via mobile

I chose this location due to TripAdvisor reviews and nearness to the airport. Hotel is a little dated and could use some new carpet in the heavy traffic areas. Check in was quick and professional. Room with two double beds was large enough for an additional comfortable chair. Bathroom was spotless and stocked with lots of towels. Bed was comfortable and provided a good night’s sleep. Breakfast was the usual offerings from the Choice Hotel brand. Fairly priced for quality and value.

Date of stay: September 2018
Trip type: Travelled as a couple
Thank vipirdriver
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 September 2018

Nice to be in a place with high standards. Right Europe? Good parking. Good room. We were very close to the lobby, which had pros and cons. On the one hand it was good to not walk as far. On the other it was a tad louder. The walls were thin and the bed was squeaky and the breakfast was crowded at 8:30, but breakfast was good, the room was good with lots of plugs and a good TV and fridge and coffee and microwave. Big shower with a shower head with three settings and a handle for less steady people. I didn't try the pool area. Some vending machines as well. There's a Cumberland Farms gas station right next door. Good air conditioning situation. Was very happy with the place.

Date of stay: August 2018
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
Thank eja117
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 August 2018 via mobile

We love staying here instead of in Saratoga. I know. Why not in town? Price. This QI has what we like for way below what we would pay in Saratoga- indoor pool and hot tub. We love the spacious rooms and the amenities in the room - multiple plugs and usb ports for mobile devices. The staff is friendly and accommodating. It’s impeccably clean. Wifi is 4*. Restaurants and fast food are nearby and walkable.

Date of stay: August 2018
Trip type: Travelled as a couple
Thank travelgingers
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 August 2018

Checking in was efficient even tho busy. Room was as described and clean.
Breakfast was the best we have seen in a long time. Scrambled eggs, sausage, 2 kinds of waffles, along with 2 waffle makers, yogurt, fruit cups, bagels, cereal and much more. And it was kept well stocked.

Room tip: We requested first floor and got the first room in the hall. Never heard a sound even hotel was full.
Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank visi2rs8
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 August 2018

When we first arrived, the guy at the reception was everthing but cordial. We seemed to disturbed him deeply. I did not ask for ID, which is part of hotel security rules. He did not explain how this hotel works. We needed to ask how breakfast works. When we arrived in our room, it was horrible. The room was in poor condition and so dirty. There was mold in several places on walls and ceiling. There was old water leakage damages that have never been repaired. The tapestry is peeling off the walls. The room was so wet but it wasn't outside! Bed sheets were wrinkled and stained. Bedside table on the right side of the bed was full of glass traces. There were hand and finger traces on the cabinet in front of the bed. There was a lot of dust everywhere. There was something greasy on the desk chair and it was full of glued dust on it. There was a hair on the toilet seat. It was very noisy, we could easily ear other people in the hotel. We will never go back there! We were too scared about eating something prepared by this hotel so we did not eat the breakfast.

Room tip: Ask to visit the room before to pay
Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
3  Thank Timetraveller_quebec
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews