Overall, the staff, hotel and room are great. 
Suggestions: 
No bath matt towel, I didn't notice the hair dryer in the closet until checking out. 
Luggage cart wheel flat so very difficult to push and steer. 
There's a constant high pitch humming sound I think is coming from fridge. 
Shower water pressure could be better. 
Peep holes in the door need the swivel cover. 
Alarm clock difficult to read display. 
Religious books in the night stand drawer are definitely unnecessary. 
Smoke detector has a flashing light that is distracting as I am trying to fall asleep. 
Toilet seat does not stay in the up position. 
Even after finding a nickel to adjust fridge temp lower, it still froze my food, unless the bottom is supposed to be the freezer portion, but it's not labeled that way, so have to experiment trial and error what area gets frozen or not. 
The gym was closed even though other hotels have them open.
I would stay here again, but for the price point these things should not be an issue.

My husband and I moved to this hotel from a neighboring one that shall remain unknown. This hotel was a very welcome change from the other one we stayed in. This hotel was clean and well maintained, with very professional staff clearly trained in customer service. The room was elegantly furnished, roomy, and very comfortable. The traveler amenities were very nice--indoor pool, small workout room, Bistro (though pretty pricey for breakfast) and a little shop for quick snacks and items you might have forgotten. Very convenient to major highways and UAlbany. Worth the price.