Held a meeting there. There was a lack of communication between the sales rep and the hotel staff. I was met with a little attitude because I was told one thing by the sales rep, but that message was not passed to the hotel staff so they were not prepared for me as far as the meeting room. Once we got past that the staff went out of their way to make sure everything went as smooth as it could for my meeting. The elevator also was out of service the weekend I was there, and Megan graciously offered to help me get my heavy suitcase up the stairs. And the morning I left another staff member helped me get it down the stairs. The room was clean and very spacious. My only real issue was how well I was able to hear the very noisy couple in the room next to me, but that’s not really the fault of the hotel (other than adding more insulation in walls between rooms!) Overall I would say above average experience given the helpfulness of the staff.

We stayed for two nights along with many other wedding guests. Location is excellent to almost everything in the Capitol Region. The hotel and grounds are in new condition. We had a king bedroom. The bathroom was way to small for this unit. Awkward with the bath door and toilet so close. A little disappointed that there was no free coffee/tea in lobby like its sister chains or their competition. They did have an on site Marriott restaurant , but it was pricey. Finally, the service was first rate, friendly and accommodating to all our needs.

After a not so great stay last week at another Marriott up the road a tiny bit while moving our son In at school, my husband and I decided to try the Courtyard instead while visiting him. This is the quality and service we expect from Marriott!! Very friendly greeting upon arrival, quick and painless check in. The hotel was recently renovated so it’s in great shape, but housekeeping keeps it spotless. We had a beautiful room with a view of the UAlbany water tower lit up in the pretty purple.
The coffee area was nicely stocked, plenty of towels, the signature Marriott mattress, like sleeping on a cloud.
We requested a late checkout, no problem! What time do you need? We took Amtrak up so had no car...we figured we’d do a little exploring using the CDTA bus, the girl at the desk was so sweet and navigated me through the website checking the various routes and schedules. Can’t say enough about this hotel. This will be our hotel of choice for the next 4 years!!
Only down side, I tried to switch my existing reservation at our previous hotel from last week for family weekend into the Courtyard using points and there are no more available. bummer.