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karenv3242021
Staten Island, New York

A comfortable stay during our college tour

5.0 of 5 bubblesReviewed 21 Apr 2021
The room was clean and comfortable and close to the university and local attractions. We had a nice stay and I would definitely stay here again if my daughter attends U Albany. Hilton properties are always the best choice for me and my family.
Date of stay: April 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with Hampton
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All reviews front desk staff complimentary breakfast excellent hotel would definitely stay here again yogurt a great place to stay room was clean and comfortable new york parking lot highway inns mall refrigerator
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Reviewed 6 April 2021

Never been to area before. Looked on trip advisor and saw some great reviews so we took a chance. To our surprise the reviews were correct. Clean rooms, spacious and very well maintained. Would definitely stay there again!

Date of stay: April 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank laladidit72
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chelsie MacDonald, Guest Services / Front Office at Hampton Inn Albany - Western Ave / University Area, responded to this reviewResponded 7 April 2021

Hi, laladidit72! Thank you for letting us know that you had a great stay. We appreciate your feedback and can't wait to host you again soon!

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Reviewed 4 April 2021

The location of this Hampton Inn was exactly what we were looking for-close to several colleges, restaurants, shopping and the highways. I was worried that the Western Avenue location would be loud and busy, but this modern, immaculate hotel is set back from the road and couldn’t be more quiet. The beds and pillows were comfortable. Even during covid, the hotel was exceptionally clean, from the room to the hallways and the lobby. The few staff we encountered were extremely friendly and polite. We checked in using our app, which was super easy. We’ll definitely stay again if we come back to Albany/Guilderland.

Date of stay: April 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank sullislp
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chelsie MacDonald, Guest Services / Front Office at Hampton Inn Albany - Western Ave / University Area, responded to this reviewResponded 7 April 2021

Thank you, sullislp! We appreciate your detailed feedback regarding your recent stay. We are proud to see that you had a great stay. Thank you again - we hope to host you soon!

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Reviewed 24 March 2021

I gave this hotel four starts which is very high for me. I can't say enough about our stay at the hotel. I have stayed at other Albany area hotels and this is my favorite. It offers excellent value. It would be great for a family or a single person. We were welcomed upon arrival and made to feel comfortable. Izzy did a great job. Overall, you can't go wrong staying here

Date of stay: March 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank njpenny
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chelsie MacDonald, Guest Services / Front Office at Hampton Inn Albany - Western Ave / University Area, responded to this reviewResponded 25 March 2021

Hi njpenny! Thank you so much for taking the time to provide your fellow travelers (and us!) with feedback about your recent stay. We appreciate your kind words and are so proud to have served you well. We will be here when you need us - we hope to host you again soon!

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Reviewed 10 October 2020 via mobile

Due to my experience with the staff at the Albany Hampton Inn, Hampton Inn will be first on my go to list.

We had a weird wind storm that took the power out at home. I already lost a day on a big project, so I booked a hotel room...then another and another. They were all full the night before and could not get me into a room until late afternoon. The ONLY hotel to go out of their way to help me was Hampton Inn. They couldn’t accommodate me at 0800 either, but thought outside the box.

Because of COVID, they could not book their meeting rooms but it would be ok for one person to work in there. They took such wonderful care of me that Hampton Inn is on my book first list. Not only do I travel for work, but my daughter is heavily involved with AAU so in non-COVID times, we’re on the road at least 20 weekends/year.

Highly recommend this hotel. If they can get it done, they will...and you will feel as if you are being cared for by family.

Date of stay: October 2020
Trip type: Travelled on business
Thank Shannon C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chelsie MacDonald, Guest Services / Front Office at Hampton Inn Albany - Western Ave / University Area, responded to this reviewResponded 25 March 2021

Hi Shannon! We really appreciate your kind words and are so glad that we were able to accommodate you during your time of need. We are proud to have served you well and are happy to hear that Hampton Inn will continue to be your go-to in the future. Thank you again - we are here if you need us!

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Reviewed 10 October 2020

The staff were so friendly. The hotel definitely is taking the COVID-19 safety precautions. The rooms were super clean, masks required for all, and although there did not appear to be many guest there, they did a great job at spacing out the guest as far as room placement goes. The grab and go breakfast was good because they also offered sandwiches that could be heated. The indoor pool area was super clean and you had to reserve time and they only allowed a certain amount of people in the pool at a time but we were the only one in the pool The workout room looked nice although we didn't go in but the same policy is in place for that as well. I will definitely stay there again!

Date of stay: August 2020
    • Sleep Quality
    • Cleanliness
    • Service
Thank chrizzyfox
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chelsie MacDonald, Guest Services / Front Office at Hampton Inn Albany - Western Ave / University Area, responded to this reviewResponded 25 March 2021

Hi chrissyfox! Thank you for taking the time to let your fellow travelers know about your stay with us. We are glad to see that we were able to provide you with the safety and comfort that you were looking for - and needed! We will be here when you need to return to Albany! Thanks again!

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