#1. The day we checked in on Jan 04, 2019 my family and I the four of us were at our very end of where to find a place to stay out of the cold winter of the next two months until our newly purchased home was going through remodeling stages in Troy, New York. We were turned away at first from front desk management they were very apologetic and sorry as we walked away back to our vehicles we sat there in silence not a word. I prayed so hard that we got the faith we were looking for and found out away to make the purchase for two TownePlace Suites connected to each other to not be separated as a family. We met the manager that night on the 4th of January her name Janet and she turned my losing hand of poker into a winning hand and got us checked into an amazing 2 rooms connected on the first floors. this was going to work out for my sister and her husband and I to reach our jobs locally. We are here as of today February 04, 2019 with a roof over our heads with warm beds and fresh bed linen and hey each room has built in actual kitchens with Fridge & Stove we cook our meals and each Saturday my family and I enjoy break time from the GRIND with hot meals and cold beers. While making each new reservations I have the honor of meeting the General manager "Josh" he spoke to me of my up coming new reservations and I did not see it coming I was "LOCKED IN" with happiness that he will honor our stay as their TownePlace Suite guests until our newly home is almost renovated & completed; so we may have a warm and safe place to continue our full enjoyable experience with his full and upmost wonderful "smiling" front desk team and their housekeeping.department too. Thank you from the bottom of our hearts the Ramos & Cepada & Anaya families.

Interesting property, two separate buildings. Overall this hotel is really tired. BUT my stay was good. Comfortable bed, great front desk staff, good shower, easy parking, lots of channels to surf. Very reasonable pricing- understand January in Albany is slow and rates are low. The bad.... piles of leaves all over outside- need some work landscaping clean up from 3 months ago, Ice formed durning the day, snow on sidewalks, 24 hours later still there. Door to guest room difficult to open, impossible to shut. I literally has a lot of trouble getting it to close to go to sleep. Paint is chipping, mold on tin caulk.... quick easy place to stay, priced right.

Dirty, room not fully serviced, unlike a typical Marriott property. Lots of disappointment.

My mistake was trusting Marriott app and not looking into this hotel. It was a last minute decision, and regretful.

With their expansion, Marriott has really dropped in quality. Can’t rely on the brand any longer.