We always stay here when traveling to or through Albany. Rooms have been updated and look very nice. I would recommend staying here as it is close to colleges, shopping, and hospital. Clean and price is great!
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tdover990119
Wichita, KansasWouldn't stay here again
Review of Howard Johnson by Wyndham Albany
Reviewed 8 Oct 2018
The rooms were very filthy. The lady at the front desk was very friendly. When we went for Breakfast a lot of it was out already and it was still early. Would not recommend untilthey can get this filthy mess cleaned up.
Date of stay: September 2018Trip type: Travelled on business
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Nerissa M, Guest Relations Manager at Howard Johnson by Wyndham Albany, responded to this review
Responded 10 Oct 2018
tdover990119,
Thank you for sharing your experience, and I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We want you to experience the best value for your money, to feel comfortable, and to have your expectations exceeded; I hope that this will be the case during your next stay with us.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (402)
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59 - 64 of 402 reviews
Susan F
Williamsburg
1
Date of stay: September 2018
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nerissa M, Guest Relations Manager at Howard Johnson by Wyndham Albany, responded to this reviewResponded 5 October 2018
Susan F,
Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay of Howard Johnson by Wyndham Albany Hotel. We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience while staying at our hotel near at the shopping center, and hospital. Your loyalty is truly appreciated and we can't wait to see you again!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
ChuckBrooks
Alamogordo, New Mexico
731462
This motel is older but nice. Our room was large, comfy bed, clean, with fridge and coffee maker. The A/C was not the best but O/K. The fitness room was a bonus. Plenty of ice. Excellent breakfast with bananas, waffles, sausage, hard boiled eggs, toast, muffins, cereal, juice. Overall, a very good value.
Date of stay: September 2018
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nerissa M, Guest Relations Manager at Howard Johnson by Wyndham Albany, responded to this reviewResponded 25 September 2018
ChuckBrooks,
Thank you very much for the compliments you give to our Howard Johnson by Wyndham Albany hotel! We value our customer's experience that is why we always make sure that our facilities are in good shape to provide our customers the best we can offer in a reasonable price. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
I604HInancyc
Leominster, Massachusetts
111
Do not book a room at this place. The reviews that I read on the hotel's website were all good. I am sorry that I did not look at the reviews on Tripadvisor. The room had a bad musty smell. We did not want to sit on anything while in the room. There was a candy wrapper and a lot of dust behind the nightstand. The bathtub and floor looked dirty. We did not unpack anything we made a reservation someplace about a mile from there and checked out as soon as we could.
Date of stay: September 2018
Review collected in partnership with this hotel
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1 Thank I604HInancyc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nerissa M, Guest Relations Manager at Howard Johnson by Wyndham Albany, responded to this reviewResponded 17 September 2018
Nancy C,
Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. Your comments regarding the the bathtub , floor and the unpleasant odor have been taken into account. Allow me to apologize for any inconvenience these issues may have caused you. This review gives us a glimpse of the pressing matters at the hotel and rectify them as soon as possible.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
alexisraeadler
Rochester, Minnesota
1
I have read some negative comments but overall given the price and the location it was a great deal. My room seemed updated it was clean. The pool was lovely. The mini fridge and microwave came in handy too. I was traveling to albany for cny fertility because they are a great clinic and needed a hotel at a decent price and that had a mini fridge to store my meds. Parking was confident too so after my initial egg retrieval surgery I only had to walk several feet to the door the staff were understanding and made sure to put me on the first floor too. I really recommend them.
Date of stay: August 2018
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nerissa M, Guest Relations Manager at Howard Johnson by Wyndham Albany, responded to this reviewResponded 4 September 2018
alexisraeadler,
Thank you for letting us know how impressed you were our pool and room of Howard Johnson by Wyndham Albany Hotel. It is great to hear of how you enjoyed the value and the convenient location of our hotel! We are glad that you were satisfied with the hospitality of our staff and the convenience of our amenities and we look forward to seeing you again soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
wolfeyes2663
11
We did it early check-in and the room was available but they still charges us $40 to check in then we took a nap and went out and then we come back all our dirty stuff was still on the floor the beds were not made .... and the only thing they came back with was more towels for us
Date of stay: August 2018
Review collected in partnership with this hotel
Ask wolfeyes2663 about Howard Johnson by Wyndham Albany
1 Thank wolfeyes2663
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nerissa M, Guest Relations Manager at Howard Johnson by Wyndham Albany, responded to this reviewResponded 31 August 2018
wolfeyes2663,
Thank you for bringing to our attention your experience and comments regarding your stay. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. This is certainly not the kind of experience we would like for our valued guests to have. Your feedback will be forwarded to the hotel management to ensure that situation like this will not happen again in the future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC