the bed was not comfortable,bedding was not warming, pillows were flat, bathroom sing did not drain, was clogged, the room had a weird smell to it, remote control battery needed replacement, also there was extra furniture in the room, seemed like storage of sort
jenniferbX3442JG,
Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
Friendly staff, good value, but the property is a bit run down and the housekeeping could be better. Ideal for short stays when hanging around at the motel is not a priority.
Z6629JIjamesc,
Thank you for your review, feedback and comments regarding your stay of Howard Johnson Inn - Albany Hotel. I am happy to learn that you enjoyed the value and and that you have rated our hospitality highly. Your comments on how we can further improve upon the guest experience are also very helpful to us. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
