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Z6629JIjamesc
Fairbanks, Alaska

Good price but not overly nice

3.0 of 5 bubblesReviewed 18 Nov 2017
Friendly staff, good value, but the property is a bit run down and the housekeeping could be better. Ideal for short stays when hanging around at the motel is not a priority.
Date of stay: November 2017
Trip type: Travelled with family
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Review collected in partnership with Howard Johnson
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HoJoAlbanyNY, Guest Relations Manager at Howard Johnson by Wyndham Albany, responded to this review
Responded 19 Nov 2017
Z6629JIjamesc,

Thank you for your review, feedback and comments regarding your stay of Howard Johnson Inn - Albany Hotel. I am happy to learn that you enjoyed the value and and that you have rated our hospitality highly. Your comments on how we can further improve upon the guest experience are also very helpful to us. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 14 November 2017

Date of stay: October 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HoJoAlbanyNY, Guest Relations Manager at Howard Johnson by Wyndham Albany, responded to this reviewResponded 15 November 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 30 October 2017

Date of stay: October 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HoJoAlbanyNY, Guest Relations Manager at Howard Johnson by Wyndham Albany, responded to this reviewResponded 31 October 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 20 October 2017

Front desk lady was friendly and welcoming. Our room on the second floor was large and spacious, and the bed was comfortable. Basically the room was clean but with musty smell. we bought a bottle of "Glade" spray to refresh the air inside from the gas station nearby, but the unpleasant musty smell returned after an hour. The carpet needed to be shampooed or replaced as this was where the smell came from. The bathroom was clean and fine. Complimentary breakfast was good with quite a few options. The property was dated but overall appearance was okay, except some improvement was needed at the dark hallway area near the stairs to the second floor. We know with this price range, we can't expect much, and a clean basic room with fresh smell will do the job.

Date of stay: October 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
Thank 25mango
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HoJoAlbanyNY, Guest Relations Manager at Howard Johnson by Wyndham Albany, responded to this reviewResponded 24 October 2017

25mango,

Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. It is also important to us to hear from you on the issues that you experienced with the carpet and the musty smell in your room at that time so that they can be quickly addressed. We are also forever working to improve upon the guest experience and I hope you will remember our attributes and return to see how we have improved to impress you even more.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 October 2017

Date of stay: October 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HoJoAlbanyNY, Guest Relations Manager at Howard Johnson by Wyndham Albany, responded to this reviewResponded 24 October 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 13 October 2017 via mobile

Arrived after dinner at near by Mexican food place. Front desk person was very cordial and explained breakfast timing , wifi codes etc, very clean room TV HDTV in box difficult to view from sofa near by. Bath area redone as it shows. Building exterior needs touch up .

Date of stay: October 2017
Trip type: Travelled on business
Thank runner1726
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HoJoAlbanyNY, Guest Relations Manager at Howard Johnson by Wyndham Albany, responded to this reviewResponded 15 October 2017

runner1726,

It is Wonderful to hear from you and learn you enjoyed your stay and found our location to be convenient for your needs being within walking distance to dining . Thank you for your kind comments regarding the staffs accommodating services. We look forward to serving you again in the future!

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