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Daryl W

Very well maintained. A nice property for the money

4.0 of 5 bubblesReviewed 13 Nov 2017
Very good experience and had a nice sday. We stayed two nights while in the area and would definitely stay here again. The staff were all friendly and you could tell that yhey take pride in the place.
Date of stay: October 2017
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with Howard Johnson
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This review is the subjective opinion of an individual contributor and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HoJoAlbanyNY, Guest Relations Manager at Howard Johnson by Wyndham Albany, responded to this review
Responded 14 Nov 2017
Daryl W,

Thank you for sharing this five star review of our hospitality and service of Howard Johnson Inn - Albany Hotel. I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We hope to impress you again during your next visit and we thank you for sharing your experience.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 30 October 2017

Date of stay: October 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HoJoAlbanyNY, Guest Relations Manager at Howard Johnson by Wyndham Albany, responded to this reviewResponded 31 October 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 20 October 2017

Front desk lady was friendly and welcoming. Our room on the second floor was large and spacious, and the bed was comfortable. Basically the room was clean but with musty smell. we bought a bottle of "Glade" spray to refresh the air inside from the gas station nearby, but the unpleasant musty smell returned after an hour. The carpet needed to be shampooed or replaced as this was where the smell came from. The bathroom was clean and fine. Complimentary breakfast was good with quite a few options. The property was dated but overall appearance was okay, except some improvement was needed at the dark hallway area near the stairs to the second floor. We know with this price range, we can't expect much, and a clean basic room with fresh smell will do the job.

Date of stay: October 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
Thank 25mango
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HoJoAlbanyNY, Guest Relations Manager at Howard Johnson by Wyndham Albany, responded to this reviewResponded 24 October 2017

25mango,

Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. It is also important to us to hear from you on the issues that you experienced with the carpet and the musty smell in your room at that time so that they can be quickly addressed. We are also forever working to improve upon the guest experience and I hope you will remember our attributes and return to see how we have improved to impress you even more.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 October 2017

Date of stay: October 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HoJoAlbanyNY, Guest Relations Manager at Howard Johnson by Wyndham Albany, responded to this reviewResponded 24 October 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 13 October 2017 via mobile

Arrived after dinner at near by Mexican food place. Front desk person was very cordial and explained breakfast timing , wifi codes etc, very clean room TV HDTV in box difficult to view from sofa near by. Bath area redone as it shows. Building exterior needs touch up .

Date of stay: October 2017
Trip type: Travelled on business
Thank runner1726
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HoJoAlbanyNY, Guest Relations Manager at Howard Johnson by Wyndham Albany, responded to this reviewResponded 15 October 2017

runner1726,

It is Wonderful to hear from you and learn you enjoyed your stay and found our location to be convenient for your needs being within walking distance to dining . Thank you for your kind comments regarding the staffs accommodating services. We look forward to serving you again in the future!

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Reviewed 12 October 2017

Hotel was not what I expected it to be. Spacious room, but no refrigerator or microwave inside, my baby couldn't even enjoy his milk. I couldn't store it. I requested a king size room non smoking. They had me down for a king size smoking. My baby and I had to sleep on a double bed, which he fell down from! So unhappy with my stay there.

Date of stay: October 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
Thank l0chnak
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HoJoAlbanyNY, Guest Relations Manager at Howard Johnson by Wyndham Albany, responded to this reviewResponded 15 October 2017

l0chnak,

Thank you so much for bringing this matter to our attention. I am so sorry to hear about the difficulties that you experienced for your non smoking request which didn't grant. This review has been forwarded to the management for further investigation. Please reach out to the general manager so that we can better address this concerns. Thank you for choosing our hotel. We hope to see you again soon.


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