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pamelabU6682SP

It was very nice. The room was clean and the staff was...

5.0 of 5 bubblesReviewed 19 Oct 2017
It was very nice. The room was clean and the staff was very helpful. The breakfast was decent. A very good value.
Date of stay: October 2017
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with Howard Johnson
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This review is the subjective opinion of an individual contributor and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HoJoAlbanyNY, Guest Relations Manager at Howard Johnson by Wyndham Albany, responded to this review
Responded 24 Oct 2017
pamelabU6682SP,

I am happy to learn that you enjoyed the value and that you have rated our hospitality so highly! Thank you so much for your compliments to our breakfast options and we were able to meet your expectations of cleanliness and service in our hotel. We look forward to serving you again and giving you another five star experience.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 13 October 2017 via mobile

Arrived after dinner at near by Mexican food place. Front desk person was very cordial and explained breakfast timing , wifi codes etc, very clean room TV HDTV in box difficult to view from sofa near by. Bath area redone as it shows. Building exterior needs touch up .

Date of stay: October 2017
Trip type: Travelled on business
Thank runner1726
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HoJoAlbanyNY, Guest Relations Manager at Howard Johnson by Wyndham Albany, responded to this reviewResponded 15 October 2017

runner1726,

It is Wonderful to hear from you and learn you enjoyed your stay and found our location to be convenient for your needs being within walking distance to dining . Thank you for your kind comments regarding the staffs accommodating services. We look forward to serving you again in the future!

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC
Reviewed 12 October 2017

Hotel was not what I expected it to be. Spacious room, but no refrigerator or microwave inside, my baby couldn't even enjoy his milk. I couldn't store it. I requested a king size room non smoking. They had me down for a king size smoking. My baby and I had to sleep on a double bed, which he fell down from! So unhappy with my stay there.

Date of stay: October 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
Thank l0chnak
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HoJoAlbanyNY, Guest Relations Manager at Howard Johnson by Wyndham Albany, responded to this reviewResponded 15 October 2017

l0chnak,

Thank you so much for bringing this matter to our attention. I am so sorry to hear about the difficulties that you experienced for your non smoking request which didn't grant. This review has been forwarded to the management for further investigation. Please reach out to the general manager so that we can better address this concerns. Thank you for choosing our hotel. We hope to see you again soon.


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This response is the subjective opinion of the management representative and not of Tripadvisor LLC
Reviewed 12 October 2017

I just needed a place near the Albany airport to crash for the night, as the car rental places didn't have any cars available until the morning. The property has a pretty traditional motor lodge feel, and is tucked away near many other little motels etc, but I was very pleased with the room. The room was very large, and the bed very comfortable. The place was very clean overall and it was a pleasant place to stay for the night. Woke up a little early with other guests talking outside the room as they were checking out, but not obnoxiously early. The breakfast room was very small and left a lot to be desired, but you can't win 'em all.

Date of stay: October 2017
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
Thank Mike Z
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HoJoAlbanyNY, Guest Relations Manager at Howard Johnson by Wyndham Albany, responded to this reviewResponded 15 October 2017

Mike Z,

Thank you for your kind comments and review regarding our high standards of cleanliness of Howard Johnson Inn - Albany Hotel. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We hope you're looking forward to your next stay as much as we are!

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC
Reviewed 3 October 2017 via mobile

I stayed here for 4 straight months. Hotel room is nice. The rooms are kept clean, front desk is friendly and the pool is kept very clean.

I kept coming back here and chose to stay even though there were a few cheaper places very near.

Other than a few nights it is quite. Sometimes a few people decided to be loud outside but management got them to stop.

Again, this place was just so I could rest my head each night after a long day. Its affordable and in a good area. Down the street from Whole Foods, movie theater and right in from of a good Italian Restaurant.

Housekeeping could be better though. If it is not in the trash can then it is not getting thrown away.

Date of stay: October 2017
Trip type: Travelled on business
Thank coleparr03
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HoJoAlbanyNY, Guest Relations Manager at Howard Johnson by Wyndham Albany, responded to this reviewResponded 5 October 2017

coleparr03,

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel.I am glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating and review of our high housekeeping and hospitality of our staff. We appreciate your loyalty and we are looking forward to your next visit!

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Reviewed 28 September 2017

This is a standard median level motel experience. Rooms were relatively clean, the overall appearance is adequate. Breakfast was unimpressive so I opted to go elsewhere, but that wasn't a deal breaker.

Date of stay: September 2017
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
Thank 585fredericn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HoJoAlbanyNY, Guest Relations Manager at Howard Johnson by Wyndham Albany, responded to this reviewResponded 2 October 2017

585fredericn,

Thank you for taking the time to share your experience! I am sorry to hear that you did not thoroughly enjoy the breakfast , but we're very pleased to hear your positive feedback regarding our cleanliness as a good value for your money and we can't wait for your next visit.

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