We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Butterbean
Merritt Island, Florida

Great stay

5.0 of 5 bubblesReviewed 6 Aug 2024via mobile
Recently stayed 4 nights utilizing IHG points. They gave us a voucher for free breakfast. All staff, including Mert at the front desk, were above and beyond. Had an issue with the bathtub not draining properly and maintenance came right away to snake and drano it. Shuttle from the airport was convenient. They will even take you to nearby shopping. Food and beverage department (yes they have happy hour) was great. You know when you see airline crews staying here, it's good. There's a reason they stay busy with conferences, weddings, etc. Would not hesitate to stay here again.
Date of stay: July 2024
Room Tip: Athos greek and Roosevelt room restaurants not a far drive from here.
Trip type: Travelled on business
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
$258
  • Expedia.com
    $257
  • Vio.com
    $239
  • Priceline
    $258
9.2 km from Crowne Plaza Albany - The Desmond Hotel, an IHG hotel
Free Wifi
Restaurant
$225
  • Expedia.com
    $225
  • Vio.com
    $218
  • Skyscanner.com
    $225
0.3 km from Crowne Plaza Albany - The Desmond Hotel, an IHG hotel
Free Wifi
Free parking
$213
Fully refundable
No prepayment needed
  • Expedia.com
    $219
  • Hotels.com
    $220
  • Skyscanner.com
    $213
6.2 km from Crowne Plaza Albany - The Desmond Hotel, an IHG hotel
Free Wifi
Free parking
$251
Save more with IHG One Rewards
  • Booking.com
    $265
  • Vio.com
    $243
  • Expedia.com
    $274
2.0 km from Crowne Plaza Albany - The Desmond Hotel, an IHG hotel
Free Wifi
Free parking
$183
  • Expedia.com
    $183
  • Skyscanner.com
    $152
  • Priceline
    $183
0.5 km from Crowne Plaza Albany - The Desmond Hotel, an IHG hotel
Free Wifi
Free parking
Exterior
$258
  • Expedia.com
    $257
  • Skyscanner.com
    $258
  • Priceline
    $258
8.6 km from Crowne Plaza Albany - The Desmond Hotel, an IHG hotel
Free Wifi
Free parking
$237
  • Trip.com
    $258
  • Expedia.com
    $236
  • Hyatt.com
    $236
9.2 km from Crowne Plaza Albany - The Desmond Hotel, an IHG hotel
Free Wifi
Pets Allowed
Exterior
$217
  • Expedia.com
    $195
  • Priceline
    $217
  • Skyscanner.com
    $195
2.6 km from Crowne Plaza Albany - The Desmond Hotel, an IHG hotel
Free Wifi
Free parking
$209
  • Expedia.com
    $209
  • Vio.com
    $200
  • Skyscanner.com
    $209
4.6 km from Crowne Plaza Albany - The Desmond Hotel, an IHG hotel
Free Wifi
Free parking
$185
  • Expedia.com
    $184
  • Vio.com
    $170
  • Skyscanner.com
    $185
2.5 km from Crowne Plaza Albany - The Desmond Hotel, an IHG hotel
Free Wifi
Free parking
View more hotels in Albany
Reviews (107)
Filter reviews
107 results
Traveller rating
70
20
6
6
5
Traveller type
Time of year
LanguageAll languages
Traveller rating
70
20
6
6
5
Show reviews that mention
All reviews large conference front desk restaurant staff small pool spent one night great hotel recommend this hotel next morning comfortable beds parking lot profile onsite convention shuttle ny housekeeping convenience
Selected filters
Filter
Updating list...
10 - 15 of 107 reviews
Reviewed 1 August 2024

This hotel is beautiful; the staff is very customer focused; the rooms are clean with very comfortable beds; and they offer free shuttle service with super friendly drivers. Stores are close by. There’s not a lot to do there, but for business it’s perfect.

Date of stay: July 2024
Trip type: Travelled on business
Thank Deirdre H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 July 2024

Had a good time, clean, quiet, comfortable beds, Great atmosphere. I like to the way the hotel was set up ( Like a little indoor town). Staff was always eager to take care of any issues you had, if you had any. The only problem I had was the pool was too small, Sorry...

Room tip: One of the better hotels In the albany area....
Date of stay: June 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Miggyone
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 June 2024

What a wonderful hotel! My wife and I stayed here while on a road trip to the east coast. The hotel was a pleasant surprise! Old, but classy and very clean and kept up well. The staff were wonderful. The restaurant (especially our waiter, Bill Spinosa!!) was excellent!! Bill was very helpful and accommodating, even though he was working a large party in another room. And, the Desmond Bread Pudding!!! Come on!! That custard is AMAZING! Overall, this is a top-notch hotel with a very good restaurant.

Room tip: Life is short - get the bread pudding!
Date of stay: June 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Kerry and JoAnn H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 June 2024 via mobile

Spent a few nights at the hotel and the staff was amazing. For an older Crowne Plaza, it was well kept up. The restaurant that they have is very very good. The staff at the restaurant are also. We had Bill Mimosa as our main server for our breakfast is and he is excellent. If you can get into his area, you will be very pleased. He sprout Lee the most efficient server I have ever had in my 72 years. Back to the hotel, the enclosed courtyard is huge and is a wonderful place to kick back and have a drinkor even just a cuppa coffee.

Date of stay: June 2024
Trip type: Travelled as a couple
Thank Charles Z
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 May 2024

I have been to the Desmond Hotel numerous times over the years for conferences. The hotel became run-down and smelled musty so we moved to another local hotel. We are now back at the Desmond. The hotel has been completely renovated. Rooms are very nice, beds are comfortable, front desk and entrance is lovely. The musty smell in the courtyard still exists but everything else is very nice. Here is my issue - when we checked in they gave us a room we did not want. Had to go back to front desk to get a different room. I guess because they must have cancelled my reservation, the removed the conference rate and when we checked out, they charged almost double what I should have been charged. Had to go back to front desk to have fixed. Received a call today from my back that someone applied for a Bonvoy Credit Card in my name (I did not) - my guess is that someone at the front desk used my information for that.

Room tip: Request a room away from the elevator
Date of stay: May 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank TravelingDavid613
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews