Just wanted to share my 5 star experiences with this hotel over the past month. I have stayed 11 nights since January and each time the hotel and staff have performed beyond reasonable expectations. Seeranie at the front desk is exceptionally polite, respectful, considerate, helpful and very professional. The breakfast team is on their mark and they still fed me after I overslept one morning. Rooms are modern in design and functional in all aspects. Housekeeping is silent and practically invisible. You will only see the evidence of their existence. This hotel could easily serve as a model of outstanding accommodations for other hotels. Great job, 5 stars here.

Everything you could want in a short stay. Nice and clean, friendly staff, decent breakfast and a great bed. Location is also good as it’s close to the airport (with a their own transfer service) but you can get downtown pretty easily too. Overall a great experience.

This hotel lived up to every aspect of the IHG brand that I have been accustomed to, but I wasn't particularly impressed with the service staff. When we checked into our room, there was a dirty wash cloth hanging on the shower curtain rod. I didn't call the desk about it, but I left my used bath towel hanging next to it the next morning. When we got back that night, my towel was gone, but the dirty washcloth was still there! I also wasn't very satisfied with the condition of the breakfast area and tables - it wasn't very well maintained. Maybe just a glitch in time, because the hotel was completely full, but still staff should pay attention to details.