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MickyDrake
London, United Kingdom

A great stay

5.0 of 5 bubblesReviewed 9 Dec 2019
Everything you could want in a short stay. Nice and clean, friendly staff, decent breakfast and a great bed. Location is also good as it’s close to the airport (with a their own transfer service) but you can get downtown pretty easily too. Overall a great experience.
Date of stay: December 2019
Trip type: Travelled with family
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All reviews front desk room was clean yogurt nice breakfast mall pillows
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29 - 34 of 315 reviews
Reviewed 12 November 2019

This hotel lived up to every aspect of the IHG brand that I have been accustomed to, but I wasn't particularly impressed with the service staff. When we checked into our room, there was a dirty wash cloth hanging on the shower curtain rod. I didn't call the desk about it, but I left my used bath towel hanging next to it the next morning. When we got back that night, my towel was gone, but the dirty washcloth was still there! I also wasn't very satisfied with the condition of the breakfast area and tables - it wasn't very well maintained. Maybe just a glitch in time, because the hotel was completely full, but still staff should pay attention to details.

Date of stay: November 2019
    • Value
    • Rooms
    • Service
1  Thank E7575NSmikeg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 October 2019 via mobile

Absolutely no complaints ! Clean, well appointed, quiet night's rest on our trip across country. Herman at the front desk was friendly and very helpful. Breakfast bar a welcome plus as the Keurig in the room was also. A really nice place to stay with a shopping mall and restaurants right across the street. Very near to routes 87 and 90 too.

Date of stay: October 2019
Trip type: Travelled as a couple
1  Thank 447charlenes
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 September 2019

This is an older flag hotel that has been recreated as a Holiday Inn Express. You work with what you have. That being said it was an ok place. The room was much smaller than we are accustomed to in HIEs. The facility appeared to be clean, linens were good, and room was clean.

The man (Shiquile) was very welcoming and helped us with a quick check in and advice on dining places.

The cons of this HIE was that access from the facility to the street was difficult and dangerous due to heavy traffic and a four lane street. There were two very visible burn marks on the carpet in the room (non smoking room?). There was a funny smell in the halls. Probably a carry over from the previous flag. Breakfast was ok but not very well supplied.

This was not a bad experience but we have much better ones in other HIEs.

Room tip: Don't have tip.
Date of stay: September 2019
    • Value
    • Location
    • Service
2  Thank PJ e
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 September 2019

Rooms are clean.
Breakfast was above par
Across the street from a big mall and dozens of chain restaurants (high to low)
You could do a lot worse - and if you're here for the gym rat challenge (AAU basketball) you may not be able to do better.

Date of stay: May 2019
    • Rooms
    • Cleanliness
    • Service
Thank Oskar-Brooklyn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 August 2019

We stayed at Albany Holiday Inn for 2 nights, August 12-14, 2019. The overall friendly atmosphere in the hotel was created by friendly staff on every level. The front desk ladies were most helpful, and Claudia, the lady who works in the kitchen to supervise the complimentary breakfast was delightful to chat with. The breakfast food was excellent, and our 3 rooms were very clean and pleasant, and beds were comfortable.

Date of stay: August 2019
    • Sleep Quality
    • Cleanliness
    • Service
Thank France M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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