We stayed there to visit UAlbany. We arrived late. The front desk gentleman was very nice and accommodating. There was coffee and lollipops. The room was spacious. The wifi worked well. Breakfast included scrambled eggs, oatmeal, and many other items. Everything was wonderful. I would highly recommend this place. Close to Albany proper too.
Dear Guest,
Thank you for taking the time to share your review of our property. We are delighted that you enjoyed your stay and we greatly appreciate your recommendations.
Thank you,
Carrie F.
General Manager
Greeted by friendly staff, in a great location with clean big rooms, comfortable bed and lots of pillows. Free breakfast and WiFi. A hidden gem off behind a Mobil has station. Highly recommended - will be back for sure.
Dear Guest,
Thank you for taking the time to share your recent experience. We are happy that you found us and are delighted that you enjoyed your stay. We look forward to having you as our guest again.
Thank you,
Carrie F.
General Manager
The hotel and rooms are clean. The room has a small refrigerator and microwave, small coffee pot and coffee to use. There is a Denny’s and Cracker Barrel within walking distance. Breakfast is included with a good selection of food. It’s a small hotel but rooms are comfortable. This hotel is a little tired but the price is very reasonable.
The hotel room layout was great. The check-in was amazing. The pull out sofa bed was a different story. We found potato chips eye makeup brush a lollipop stick a small plastic bag and other gross things under the sofa bed when we opened it up. When we first arrived our shower door would not open when we called maintenance they told us at engineering and put the plastic piece on backwards so they ripped it off. The wallpaper is also falling apart in the entire room and in places it's taped back together.
Dear Guest,
Please accept our apologies for the inconveniences you experienced during your stay with us. Your feedback is greatly appreciated as we strive for continuous improvement. Your comments have been shared with our team in an effort to ensure these issues are corrected moving forward. Thank you for choosing to stay with us.
Thank you,
Carrie F.
General Manager
Great stop on our way to Vermont for vacation. Spacious and very comfortable room. Breakfast was quite good and plentiful although a bit crowded on a Saturday morning with lots of families with kids. Liked the loo being separate from the shower. Convenient to interstate. Check in clerk was exceptionally helpful and had great suggestions regarding dinner options nearby.
