After probably 10 stays here in the past few years, Renaissance Albany is my favorite in the region. Location, quality of construction, quality of bedding, cleanliness, restaurant, bar and room service, friendly staff. Only issue we experienced this past weekend was a very loud neighbor, which security shut down promptly. Thank you to the hard working team.
The lobby is an original from the roaring 20's. I loved our room. Especially liked the blue neon lights as you enter your room. Very spacious bathroom. The ladies at the front desk and working in the restaurant are wonderful. No complaints. I would stay again if ever up that way.
I expected this to be a grand hotel, but I made a mistake. It has a tiny entrance off the street, no driveway nor bellman to help me. The room was just okay and the service was nothing stellar. I should have stayed at The Hilton near this hotel. That is my recommendation.
Dear worldtraveler952015,
Thank you for taking the time to share your feedback in regards to your recent experience with us at the Renaissance Albany Hotel. I would like to sincerely apologize on behalf of our entire team that your stay did not quite meet your or our expectations. If you would like to further discuss your experience, please feel free to contact me directly as it would be my pleasure to assist you. We hope to have the opportunity to serve you again in the future so that we may better your experience with us.
Sincerely,
Leola Edelin
General Manager
Stayed for a day lobbying. It is 1 block to the Capitol grounds and connected by an inside bridge to the Albany Capitol Center. From there you can stay inside all the way to Capitol Plaza. The Times Union Center is 2 blocks away. While the public spaces were obviously old ( classic is probably a more appropriate term), it has been well maintained and has modern amenities. The staff was friendly and helpfull. My room was clean and comfortable. The parking garage was attatched-$15/ day.
Not in what I would call the center of a vibrant nightlife.
The Albany Hilton is 2 blocks away and in the same price range.
If you are going to do business at the Capiol it would be hard to beat
Dear Robert H,
Thank you for taking the time to share your feedback in regards to your recent experience with us at the Renaissance Albany Hotel. We are delighted to hear that you enjoyed your experience with us and we hope to see you again in the future.
Sincerely,
Leola Edelin
Great centrally located hotel connected to the state capital buildings, everything involving government is within walking distance, large rooms with a very helpful staff, clean, very comfortable to stay there
Dear AMNYC1988,
Thank you for taking the time to share your feedback in regards to your recent stay with us at the Renaissance Albany Hotel. We are delighted to hear you had a comfortable stay and we hope to serve you again in the future.
Sincerely,
Leola Edelin
