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Jonathan A

Great service, clean and comfortable room

5.0 of 5 bubblesReviewed 6 Mar 2020
Stayed overnight here for a friend's wedding that was being held in the hotel. Called ahead and the hotel was able to accommodate a slightly earlier check-in so we could check-in to the room before the wedding.

Everything in the room was very nice. Bed was comfortable and room was quiet through the night.
Date of stay: February 2020
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Leola E, General Manager at Renaissance Albany Hotel, responded to this review
Responded 21 May 2020
Dear JonathanA3692,

Thank you for taking the time to share your feedback in regards to your recent experience with us at the Renaissance Albany Hotel. I am delighted to hear that we were able to accommodate your needs and that you enjoyed your stay with us. We hope to serve you again in the future.

Sincerely,

Leola Edelin
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (444)
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All reviews state capitol new york concierge lounge public spaces hotel is beautiful room service would stay again front desk staff room was spacious murals wellingtons lobby netflix mattress linens conference
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Reviewed 3 March 2020

The room we had was excellent although on the 8th floor where they may be a little bigger. Excellent from the beds, pillows and decor to the shower we a pleasure. The lobby and in between just as nice although at a price. Only negative is a little confusion from the parking garage to lobby and there is a bit of a strange smell coming into the hotel from the state street entrance.

Room tip: Our room on the upper floor was mixed in with ambassador level and very spacious
Date of stay: February 2020
    • Rooms
    • Cleanliness
    • Service
Thank Hooville
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Leola E, General Manager at Renaissance Albany Hotel, responded to this reviewResponded 22 May 2020

Dear Hooville,

Thank you for choosing the Renaissance Albany Hotel and for taking the time to share your feedback as it is truly valued. I am happy to hear that your guest room and lobby were able to exceed your expectations. It was a pleasure to serve you and hope to see you again in the future.

Sincerely,

Leola Edelin

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Reviewed 28 February 2020

The Renaissance was a lovely overnight for business recently. While not a glorious luxury hotel, every staff member and facet of my stay was enjoyable. The room was very spacious and modern, with great views of the city. Room service and dinner downstairs were solid as a rock. My hat is off to this quality spot in Albany.

Date of stay: February 2020
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
2  Thank Luxetraveler422
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Leola E, General Manager at Renaissance Albany Hotel, responded to this reviewResponded 22 May 2020

Dear Luxetraveler422,

Thank you for choosing the Renaissance Albany Hotel for your overnight accommodations. We truly appreciate your feedback and are happy to hear that you enjoyed your stay with us. It was a pleasure to have you here as our guest and we hope to have the opportunity to serve you again in the future.

Sincerely,

Leola Edelin

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Reviewed 8 February 2020 via mobile

This hotel is old and very grand, yet has been thoroughly modernized. It’s across the street from the state capital, in a nice looking part of town. Breakfast in the restaurant was very fast, very good, and reasonably priced for a high end hotel.

Date of stay: February 2020
Trip type: Travelled on business
2  Thank Ron A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Leola E, General Manager at Renaissance Albany Hotel, responded to this reviewResponded 22 May 2020

Dear SoonersfromHouston,

Thank you for taking the time to share your feedback in regards to your recent visit with us. We are delighted to hear that you enjoyed your stay, and your dining experience in Wellington's. We hope to have the opportunity to serve you again in the future.

Sincerely,

Leola Edelin

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Reviewed 27 January 2020 via mobile

Driving to New York from Toronto for New Years. Decided to stop in Albany overnight.
The Renaissance is a beautiful old building with a classy lobby, in the heart of Albany.
Upon check in I was very impressed with the preservation and noticed that the property had received awards for the design and renovations. When we reached the room all that ended. Ultra modern room with aluminium tables. Space age lighting and hanging barn style bathroom doors. Not what we expected. The decor is attractive but not for a historical property. The staff were pleasant and helpful. We only stayed the one night but did have a late night cocktail at the bar. Bartender was new to area from Boston and introduced us to a new “baby bourbon” from Hudson. Excellent recommendation. If we made this trip again we would likely stay at the a Renaissance again.

Date of stay: December 2019
Trip type: Travelled as a couple
Thank momsta3
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Leola E, General Manager at Renaissance Albany Hotel, responded to this reviewResponded 28 January 2020

Dear momsta3,

Thank you for taking the time to share your feedback in regards to your recent stay with us at the Renaissance Albany Hotel. We are happy to hear that you enjoyed your stay and would be likely to stay with us again in the future. Thank you again for choosing our hotel!

Sincerely,

Leola Edelin

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Reviewed 26 December 2019

This may be our favorite place to stay in New York and have done so a handful of times. Our first stay a few years ago we got a complementary upgrade and the room was AMAZING. Another time we came up for my sister's birthday and they hooked us up with adjoining rooms. Every time we stay we are blown away by the décor and service. Great location and convenient garage parking.

Date of stay: June 2019
    • Value
    • Sleep Quality
    • Service
Thank JandE2016toForever
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Leola E, General Manager at Renaissance Albany Hotel, responded to this reviewResponded 8 January 2020

Dear JandE2016toForever,

Thank you for taking the time to share your feedback in regards to your recent stay at the Renaissance Albany Hotel. We are happy to hear that your experiences with us have been memorable. We hope to see you again in the future!

Sincerely,

Leola Edelin
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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