.I have sent several families for the car parking service alone.cheaper than airport.breakfast very good.i left my coat in the room,a week later they had it for me,with my money still in the pocket.so honest staff,worth a lot to me
Thank you for taking the time to share your comments with us, we appreciate hearing your high praise for our staff's professionalism and honesty. We strive very hard to make all of guests happy. We hope to welcome you back soon! Happy and safe travels!!
I'd bypass this hotel. Needs repairs and upgrades.Close to airport is only plus. Bed not so comfortable, breakfast mediocre, bad water pressure, limited hot water, loud bathroom fan, parts of ceiling cracked and coming down
Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts
it was very relaxinf and we did get some need rest and we would like to return. We always stay at best Wester when we visit Albany to catch a flight or just go shopping. We love the area and we will return hoping all of our issues will be resolved. Thank you
Beautiful pool! Nice rooms directly open to pool area. With my 3 young children that was the most awesome part. Lovely, do it yourself breakfast, large area to sit and eat . Nice bar too. We worked out too, that was very clean area. Can't be beat, best price for all that.
The rooms are definitely dated, but fairly clean and not at all smelly. I would advise a room toward the back of the building if you want the least amount of noise. The price is definitely good. Nice friendly staff.
Thank you for your recent stay and review. We are so happy that you enjoyed your accommodations and our friendly and courteous team members. Our goal is guest satisfaction and genuine hospitality. We hope to welcome you back soon! Happy and safe travels!!
