We have traveled all over the country and have stayed at different kinds of hotels and this is by far the most welcoming hotel we’ve been to. MyAsia and Casey (the supervisor and front desk agent) have gone above and beyond to ensure we have everything we need to enjoy a comfortable stay. The amenities are exceptional and all the facilities are kept clean. The complimentary dinners Monday through Wednesday and the breakfast each day are fresh and delicious. Jim and Jill are excellent employees that make us feel at home during our meals. We have loved our stay thus far and will be back next time we are in Albany!!