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Employees are super nice. Enjoyed my stay there. Hotel was clean and bed was comfortable. Now the bed pillows are Meh, could use an improvement on those. Found the elevators to be extremely slow and the panel inside wasn’t completely screwed to the wall, it moved a lot and when you will push the button for your floor, you had to push it several times to get it to stay lit up. Breakfast was good every morning, continental style, but they also have a kitchen where you can order your eggs bacon sausage, omelettes etc etc. they bring it to your table for you. They also have dinner menus for evening. Nice variety to choose from. Hotel is across from the University of Albany.
Date of stay: August 2024
Trip type: Travelled on business
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Very pleasant and professional arrival, clean and well appointed. Found the property in good maintenance, the bar restaurant had a good chef with great vegetable soup and a very nice selection of specials and wines. Very well done and will return
Date of stay: August 2024
Trip type: Travelled on business
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Ask 561JohnF about Hilton Garden Inn Albany/suny Area
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The room comfortable and clean. Loved the shower. Food in the restaurant delicious. Front desk emoloyees were friendly and helpcul. I was checked out and returned due to the torrential rains and they checked me back in without a hesitation and looked for the best rate for me ,which was greatly appreciated. The only disappointment was the pool is being renovated. Looking forward to returning after the renovation.
Date of stay: August 2024
Trip type: Travelled on business
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The room was clean. The carpets are outdated, dark, and look like they needed to be upgraded (replaced). There were several meeting rooms and the pool that was under construction. I paid a little extra to have breakfast included and it was NOT good. The fresh coffee was nice, but the actual food part of breakfast was unsatisfying and disappointing. The staff was very nice, just wish the surroundings were a bit updated.
Room tip: Needs updating and better quality breakfast.
Date of stay: August 2024
Trip type: Travelled with family
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Ask Jill Z about Hilton Garden Inn Albany/suny Area
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We only stayed 1 night . Everything was ok. Our family stayed in 2 rooms. 1 was ok. The other had no conditioner and no sugar. But everything is very clean. Great location. Cozy beds. Free parking, but breakfast is paid. Huge Walmart very close to the hotel.
Date of stay: August 2024
Trip type: Travelled with family
Ask Adriana P about Hilton Garden Inn Albany/suny Area
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Very nice staff, nice clean hotel, very nice breakfast with fresh fruit. The exercise room had good options and the room was comfortably large. Being across the street from the SUNY Albany campus gave us a nice place to run/walk in the morning.
Date of stay: August 2024
Trip type: Travelled with family
Value
Location
Sleep Quality
Rooms
Cleanliness
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Ask Richard C about Hilton Garden Inn Albany/suny Area
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.