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aeickinsonny

Above and beyond my expectations

5.0 of 5 bubblesReviewed 28 Feb 2020
speedy check in, crisp clean hotel. Spectacular pool area. Hard working and happy customer service workers, so refreshing. We stayed with kids over school break. Would definitely recommend again!! Speedy check-in, crisp clean hotel. Spectacular pool area. Hard working and happy customer service employees. So refreshing. We stayed with kids over school break. Definitely would recommend again!
Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with Homewood Suites by Hilton
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Priscilla K, General Manager at Homewood Suites by Hilton Albany, responded to this review
Responded 3 Mar 2020
Thank you so much for taking the time to write about your experience at the Homewood Suites in Albany! I'm very happy to hear you enjoyed everything about your stay. We hope to see you soon!

Dianna Mohamed Ali
Front Office Supervisor
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,845)
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Traveller rating
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All reviews starbucks coffee home away from home breakfast and dinner great hotel full kitchen pool and hot tub wolf road complimentary breakfast fire pit the entire staff i highly recommend this hotel definitely stay here again waffles front desk staff ny accommodations kitchenette
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178 - 183 of 1,845 reviews
Reviewed 27 February 2020

Loved the staff and the rooms! This was a great trip to the Albany area, can't wait to come back again. Pool was down but they are working on some great approvements. Breakfast was better then most places.

Date of stay: February 2020
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Citytraveler2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Priscilla K, General Manager at Homewood Suites by Hilton Albany, responded to this reviewResponded 28 February 2020

Thank you for stay with us at the Homewood Suites in Albany. We are happy to hear that you enjoyed are complementary breakfast. We cant wait to welcome you home soon!



Dianna Mohamed Ali
Front Desk Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 February 2020 via mobile

This is my second experience with a Homewood Suites by Hilton. I have nothing negative to say. The rooms are spacious. They offer free shuttle service. Free breakfast. Free beer and wine. The staff is always pleasant and the hotel itself is updated and clean.

Date of stay: February 2020
Trip type: Travelled on business
2  Thank CSellitti822
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Priscilla K, General Manager at Homewood Suites by Hilton Albany, responded to this reviewResponded 25 February 2020

Thank you for stay with us at the Homewood Suites in Albany. We are happy to hear that you came back to stay and everything was good with your stay. We cant wait to welcome you home soon!


Dianna Mohamed Ali
Front Desk Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 February 2020

I can’t say enough good things about Homewood Suites Albany. The hotel is clean, the room layout is a great use of space and staff were friendly and helpful. There is an outdoor basketball court and patio, although since it’s winter we couldn’t use, My husband and I both slept well and enjoyed hot breakfast and Starbucks coffee. We will be back next time we are in Albany.

Date of stay: February 2020
3  Thank SusanB22
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Priscilla K, General Manager at Homewood Suites by Hilton Albany, responded to this reviewResponded 25 February 2020

Thank you for stay with us at the Homewood Suites in Albany. We are happy you enjoyed the complementary breakfast and coffee. We cant wait to welcome you back!

Dianna Mohamed Ali
Front Desk Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 February 2020

Our one bedroom suite was perfect for our family of four. Room for everyone to have their own space..including our seven month old puppy. The suite was clean, good enough to make simple meals on the two stove top electric range, and keep snacks cold (sodas, dips, veggies, ice cream and left overs - just like home) in the full size refrigerator. Only disappointment was that I shared with the person who was servicing our room and then again with a supervisor, that while we were out the puppy would be in the kennel and only needed someone to come by and collect the garbage...never happened.

Date of stay: February 2020
    • Value
    • Location
    • Service
Thank ayslic
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Priscilla K, General Manager at Homewood Suites by Hilton Albany, responded to this reviewResponded 25 February 2020

Thank you for stay with us at the Homewood Suites in Albany. We are happy to hear that you enjoyed your stay and everything was accommodating. We cant wait to welcome you home soon!


Dianna Mohamed Ali
Front Desk Supervisor

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 February 2020

Stay here with my husband for our anniversary walked in the suite and was immediately impressed by the way the staff had set up rose pedals, a bottle of wine with wine glasses and origami love birds in the shape of a heart on the bed!The housekeeper named Rayvon went all out for us. We are extremely happy with the experience.The ambiance was very clean and comfortable. We had an great stay and plan on coming back! I recommend this hotel to everyone. I give it 5 stars.

Date of stay: February 2020
Trip type: Travelled as a couple
Thank ElizaGreen
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Priscilla King, Guest Services / Front Office at Homewood Suites by Hilton Albany, responded to this reviewResponded 7 August 2020

Congratulations on your Anniversary

Thank you for the great review and comments about that hotel! I am sorry it looks like this was for a different hotel.
We hope you stay with use soon!

Safe travels,
Dianna Mohamed ali

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