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We are frequent visitors to the Albany area . We have a child at Siena College so when we visit, we like to stay at Homewood Suites. It is clean, a good value, and very comfortable. There is plenty of competition on WOlf Road, and we always choose Homewood Suites.
Date of stay: January 2020
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Review collected in partnership with Homewood Suites by Hilton
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Priscilla K, General Manager at Homewood Suites by Hilton Albany, responded to this review
Responded 30 Jan 2020
Thank you for stay with us. We're very please to hear that we made your stay comfortable. We Hope to see you in the next visit.
Dianna Mohamed Ali Front Desk Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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All reviews starbucks coffee home away from home breakfast and dinner great hotel full kitchen pool and hot tub wolf road complimentary breakfast fire pit the entire staff i highly recommend this hotel definitely stay here again waffles front desk staff ny accommodations kitchenette
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I stay at this Homewood quite often. It is clean. The staff is friendly and competent. Complimentary breakfast, dinner, drinks, free laundry facilities, social events in the lounge. I can't think of anything more to ask for.
Date of stay: January 2020
Trip type: Travelled on business
Value
Location
Sleep Quality
Rooms
Cleanliness
Service
Review collected in partnership with Homewood Suites by Hilton
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Priscilla K, General Manager at Homewood Suites by Hilton Albany, responded to this reviewResponded 30 January 2020
Thank you so much for Staying at the Homewood Suites in Albany we pride ourselves in providing the best experience possible for our guests and do everything in our power to make them feel at home. We hope you chose to stay with us again if your travels bring you back to the Albany area!
Dianna Mohamed Ali Front Desk Supervisor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
An inviting lobby and friendly staff, clean and well-kept suite, free breakfast and social meal in the evening are excellent amenities. Wolf Road location is convenient to the airport, mall shopping, and restaurants
Date of stay: January 2020
Trip type: Travelled on business
Value
Location
Sleep Quality
Rooms
Cleanliness
Service
Review collected in partnership with Homewood Suites by Hilton
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Priscilla K, General Manager at Homewood Suites by Hilton Albany, responded to this reviewResponded 27 January 2020
Thank you so much for taking the time to write about your experience at the Homewood Suites in Albany! I'm very happy you were pleased with everything we have to offer. We hope to see you soon!
Dianna Mohamed Ali
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
We were traveling with my mom and brother and our <1 child. It was nice having the suites to separate our bedrooms and the bathrooms along with each bedroom were very nice. It was very clean & breakfast was great! Very spacious & would definitely stay again if in the area.
Date of stay: January 2020
Value
Location
Sleep Quality
Rooms
Cleanliness
Service
Review collected in partnership with Homewood Suites by Hilton
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Priscilla K, General Manager at Homewood Suites by Hilton Albany, responded to this reviewResponded 27 January 2020
Thank you for your feedback. We're glad you enjoy our wonderful amenities here at the Homewood Suites. We also can make your stay comfortable with your family. We hope to welcome you home soon!
Dianna Mohamed Ali Front Office Supervisor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Overall very nice property and would be perfect for an extended stay. I love the basketball court and outdoor grill area with a fire going the first night we were there. Also the pool and hot tub were great. Front desk staff were excellent. They helped me with a specific room request and also offered us some ranch dressing from the kitchen one night when we didn't get it with our meal that we ordered through take-out. Service was outstanding. Only issue we had was a group of guests at the pool were loud and using profanity around our children. The staff was not aware of this and I'm sure they would have addressed it. We also needed maintenance to reset the GFCI for the circuit our microwave is on. They responded very quickly. Saturday morning complimentary breakfast was pretty busy and the staff struggled a little keeping everything stocked but we didn't have to wait too long for them to bring out more waffle batter and milk. Overall this is an excellent hotel and was very comfortable.
Date of stay: January 2020
Trip type: Travelled with family
Value
Location
Sleep Quality
Rooms
Cleanliness
Service
Review collected in partnership with Homewood Suites by Hilton
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Priscilla K, General Manager at Homewood Suites by Hilton Albany, responded to this reviewResponded 30 January 2020
Thank you so much for staying with us at the Homewood Suites by Hilton in Albany and for sharing your experience on Trip Advisor. I'm really glad to hear you found our staff to be very helpful and you enjoyed all we have to offer. We hope to see you soon!
Dianna Mohamed Ali Front Desk Supervisor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
This hotel offers something unique. The evening social includes food and drinks and is a fabulous incentive to stay here. The breakfast was delicious and is also included in the price of your stay. Rooms are clean, neat and comfortable.
Date of stay: January 2020
Trip type: Travelled on business
Value
Location
Sleep Quality
Rooms
Cleanliness
Service
Review collected in partnership with Homewood Suites by Hilton
This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Priscilla K, General Manager at Homewood Suites by Hilton Albany, responded to this reviewResponded 27 January 2020
Thank you for your feedback. We're glad you enjoy our wonderful amenities here at the Homewood Suites. Our staff goes above and beyond to make are guest fell more at home its vary importin to us. We hope to welcome you home soon!
Dianna Mohamed Ali Front Office Supervisor
Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC