Stayed here for 1 night with a sports team. It was a typical downtown type of hotel versus how nice the new Hampton Inn properties have become. This location did offer parking behind the hotel. The elevators are very old and slow. The room was dark with a small bathroom that needed to be updated. Bath had a tub only with a cloth shower curtain. Disgusting. Bed was very uncomfortable. The positive is that Zach that worked the front desk was very nice. Certainly would not recommend this property when there are so many nicer Hilton properties in the Albany area.

As a Hilton Honors member, I like to stay at different properties across the portfolio. I had previously been to and reviewed here the Hilton and HGI in Albany. I think I had been to this Hampton many years ago but hadn't been on TripAdvisor then.

Upon arrival, since I had the Digital Key, I bypassed the desk figuring on going straight to my chosen room, which I had checked into online the day before. It worked fine in the elevator, but when I got to my room it did not. The key did not activate in green as it should to be used in the correct door. Back down in the lobby, now I did partake of the front desk. The process was friendly and efficient. With the old fashioned plastic room key in hand, I returned to the elevator and eventually my room.

The room was amply sized for a Hampton Inn and the bathroom was clean and provide enough space for my toiletries. There was a barking dog next door, which luckily stopped when most people were sleeping.

COVID protocols were being observed, so I felt safe throughout my stay.

In the morning, I did not partake of breakfast, as I was nervous about getting an Uber ride back to the Amtrak station. Check-out was simple and quick.

We used the jacuzzi and it was so stress-relieving! It was great! The king-sized bed was very soft and we both slept like babies. The virtual key card made it so simple to access key-controlled areas. Top notch service all the way around.