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Companion604638

Comfortable, Quiet, Great Staff

Review of Hilton Albany
5.0 of 5 bubblesReviewed 20 Jul 2021
Most hotel rooms seem the same, but the beds and pillows here were sooo comfortable. This was a comfortable and quiet place to land at the end of each day. The staff was extremely helpful, efficient, and friendly. Great stay!
Date of stay: July 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with Hilton Hotels & Resorts
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Reviewed 15 July 2021 via mobile

......is what I saw around the hotels location, however the staff and rooms were very nice, expected more amenities to be available, executive lounge closed, buffet breakfast only on weekends forcing me to use a daily food and beverage credit of 12 per person per day, but at checkout It had not been credited , did not use credit the second day , ended up spending 24 bucks after Ala carte breakfast.But again that was no big deal, all in all pleasant stay, just disappointed in the condition of the downtown area being the state capital of New York, needless to say I will chose another new york state city stopover in the future.

Date of stay: July 2021
Trip type: Travelled as a couple
1  Thank Railroadguy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 July 2021

The ceiling was peeling, the room had a weird smell, the card to the room never worked, the ac wouldn’t go under 70, the vents had weird stuck on dirt on them, and the shower was slow draining. Not good

Date of stay: July 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank palmerc15
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 July 2021

This hotel was a great end to a long travel day. The beds were so comfortable and pillows were perfect. The location downtown allowed us to walk a bit in the surrounding area and see some architecture before leaving town.

Date of stay: July 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank dawntravelsfifty
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 July 2021

First time at this hotel since the mid ‘90s. Very reasonable rate for a large room on the 10th floor. In-room fridge, coffee maker, and safe. Beds were so-so; a little lumpy but not intolerable. The carpets have seen better days, both in the room and in the common areas. The bathroom was quite cramped. Despite being downtown, the Hilton was surprisingly quiet. Fantastic location: just a three minute walk to the Capitol and Empire State Plaza. Would recommend and return.

Date of stay: July 2021
Trip type: Travelled as a couple
1  Thank connectikat
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 June 2021

When we got to our room it was 79 degrees and the air was running... so I went and let the front desk know and they moved us rooms. in our new room it was still warm but bearable. Then we wanted to do laundry since we have been on the road for days. Booking.com said they had a laundry room. When we asked they said they didn’t. Went to get snacks out of the vending machine and that was out of order. For the price we paid it was not worth it.

Date of stay: June 2021
Review collected in partnership with Hilton Hotels & Resorts
Thank turtle792021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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