Stayed here for a wrestling tournament with my team. It is in a great location, near the arena and plenty of places to eat and drink. It is a clean hotel, but whenever we are there, they do seem to be a little overwhelmed. The check in process is a nightmare if you don't have the Hilton app, so I STRONGLY suggest you get that. The rooms are spacious and clean. I have eaten at the breakfast buffet a few times. It is good but definitely overpriced. A good selection of items, just expensive. I would also recommend staying on a lower floor, because during busy times, the elevator situation is almost as bad as the check in. When we were there, they were down one elevator, which made it worse. But overall, it's a nice hotel, friendly staff that try their best to accommodate and in a great location.

I've stayed in Hilton for 2 years every time I travel to Albany. And have always asked my job to choose Hilton as a priority over others. For a couple of reasons, this hotel is nice, food is good and of course hilton honors. However my last visit I'm very disappointed to say I left my Chanel eye glasses in the room and they were not turned in to lost and found. I wouldn't write this review if I wasn't 1000% sure I left the glasses in the room. It's very sad that housekeeping staff would not return a lost item. I got those glasses for my 1 year anniversary gift from my husband while in Italy so they mean so much more that ordinary reading glasses. Hope whoever has it feels good about robbing someone of their one year anniversary gift.

Been coming here for nearly 15 years on business. Multiple owners over that time, but now it has just bottomed out. Marginally clean, poor front desk service, electrical tape over broken elevator buttons. Feels more like a big motel than a proper Hilton in a busy downtown area. Sad.