I've stayed in Hilton for 2 years every time I travel to Albany. And have always asked my job to choose Hilton as a priority over others. For a couple of reasons, this hotel is nice, food is good and of course hilton honors. However my last visit I'm very disappointed to say I left my Chanel eye glasses in the room and they were not turned in to lost and found. I wouldn't write this review if I wasn't 1000% sure I left the glasses in the room. It's very sad that housekeeping staff would not return a lost item. I got those glasses for my 1 year anniversary gift from my husband while in Italy so they mean so much more that ordinary reading glasses. Hope whoever has it feels good about robbing someone of their one year anniversary gift.