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IndianaTravelmom
South Bend, Indiana

Convenient airport lovation

4.0 of 5 bubblesReviewed 17 Oct 2023
Stayed here 1 night based on strength of TA views. This was my first time staying at the TRU brand. It seems targeted to a young audience. Bright colors and minimalist approach(eg no closet but a small rod to hang a few items) seems like Disney meets a dorm room. It was clean and new and bed was ok. Breakfast was standard freebie for that price point hotel. Hotel is very convenient 3 min drive from airport and is set back in a nice green area with an all purpose trail. It was a 10 min drive to a major mall with several upscale chain restaurants to choose from. I accidentally walked into nearby Hilton Garden Inn and it’s lobby seemed nice enough but I would be happy to stay at this property if I were to ne using Albany airport again
Date of stay: October 2023
Trip type: Travelled as a couple
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11 - 16 of 134 reviews
Reviewed 21 September 2023 via mobile

Tru by Hilton was a very nice, modern hotel. Check-in was quick and efficient and the young man behind the desk was very friendly.

Rooms were clean and comfortable, and the A/C worked very well, which is important to us. It also featured an above average hotel breakfast, as well as a nice little sundry store that was very well-stocked.

We’re a little annoyed at the new trend of hotels not putting microwaves in rooms, but in fairness Tru didn’t advertise microwaves.

Overall, we were very pleased with Tru and would definitely recommend them.

-The PowerTrippers

Date of stay: September 2023
Trip type: Travelled as a couple
4  Thank PowerTrippersTravel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 September 2023

I was given a huge room on the third floor - very minimalist furnishing, comfortable bed, blackout shade, big shower stall, large bathroom countertop with lots of room for toiletries. Breakfast was good with all the basics such as scrambled eggs, bacon, oatmeal, waffles, cereal, etc. Friendly and attentive staff at the front desk. First time staying at this brand and I will definitely repeat.

Date of stay: September 2023
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
2  Thank Josie577
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 September 2023 via mobile

Second time staying here. Very clean hotel, comfortable bed, new hotel. Friendly staff. Not too much space, no closet or space to stash your clothes. No big deal do us, we stayed only 1 night. Would definitely return. Give them a try whenever I’m the area.

Date of stay: September 2023
Trip type: Travelled with family
1  Thank abdool_shakur
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 September 2023

The Tru by Hilton Albany Airport delivers everything you need and expect from this Hilton hotel brand. The hotel is clean, comfortable, and convenient to the Albany Airport. The staff was friendly, efficient and the 24-hour shuttle service is a quick way to and from the airport. Breakfast was well-stocked and consistent with what you would expect from this brand. The fitness center was well-maintained and available 24/7.

There are not many eating places near the hotel but the hotel will take you to places in the local area and, of course, delivery is an option. And, if you are up for a 40 minute walk in a quiet area, you can go to an interesting set of eateries in Galleria 7.

Over the years, I have stayed at all the Hilton properties in the Albany Airport area and the Tru by Hilton has become my favorite because it is new, modern and clean. Not as many honors points (5 per USD vs 10 per USD) as at other properties; but that is a small price to pay for a solid stay.

Date of stay: August 2023
1  Thank Neal R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 July 2023 via mobile

Our second visit here and just as great as first. Spotless, friendly staff, nice breakfast. Refillable water station. 24 hour coffee and tea station in lobby. Beds were comfortable.lots of pillows. Many hooks to hang necessities. Small refrig. Shower great! Lots of towels. Room was quiet. The toiletries were amazing!! I was obsessed with them! I want to buy some! The smell instantly put me in a good mood!! Thank you to the sweet person at reception who spent time looking on line for me to see if I could buy them! Then surprised me with a travel size!! Incredible customer service. But found every worker there to be friendly!
We will stay here when visiting family in Albany. Highly recommend it!

Date of stay: July 2023
Trip type: Travelled as a couple
1  Thank CosmoLady
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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