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Neal R
North Adams, Massachusetts

Clean, comfortable, and convenient

5.0 of 5 bubblesReviewed 2 Sept 2023
The Tru by Hilton Albany Airport delivers everything you need and expect from this Hilton hotel brand. The hotel is clean, comfortable, and convenient to the Albany Airport. The staff was friendly, efficient and the 24-hour shuttle service is a quick way to and from the airport. Breakfast was well-stocked and consistent with what you would expect from this brand. The fitness center was well-maintained and available 24/7.

There are not many eating places near the hotel but the hotel will take you to places in the local area and, of course, delivery is an option. And, if you are up for a 40 minute walk in a quiet area, you can go to an interesting set of eateries in Galleria 7.

Over the years, I have stayed at all the Hilton properties in the Albany Airport area and the Tru by Hilton has become my favorite because it is new, modern and clean. Not as many honors points (5 per USD vs 10 per USD) as at other properties; but that is a small price to pay for a solid stay.

Date of stay: August 2023
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All reviews albany airport great bathroom airport shuttle rooms are small hour shuttle service front desk newer hotel hotel offers awesome stay bagels great hotel short stay would highly recommend this hotel free breakfast comfortable bed english muffin would stay here again
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Reviewed 7 July 2023 via mobile

Our second visit here and just as great as first. Spotless, friendly staff, nice breakfast. Refillable water station. 24 hour coffee and tea station in lobby. Beds were comfortable.lots of pillows. Many hooks to hang necessities. Small refrig. Shower great! Lots of towels. Room was quiet. The toiletries were amazing!! I was obsessed with them! I want to buy some! The smell instantly put me in a good mood!! Thank you to the sweet person at reception who spent time looking on line for me to see if I could buy them! Then surprised me with a travel size!! Incredible customer service. But found every worker there to be friendly!
We will stay here when visiting family in Albany. Highly recommend it!

Date of stay: July 2023
Trip type: Travelled as a couple
1  Thank CosmoLady
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 May 2023 via mobile

I stayed at this hotel for 3 nights with a family member. The rooms were very clean, the staff was friendly and helpful, and the location was secluded and convenient. The only downside was that the rooms were fairly small (which we were prepared for) and there was only 1 bathroom mirror and 1 entry mirror, so if you have more than 2 people in a room, be prepared for a tight space.

Room tip: There was ample parking and a great breakfast selection. No need to worry about buying breakfast out when there is fresh food available!
Date of stay: May 2023
Trip type: Travelled with family
1  Thank grace_10101
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 May 2023

The only drawback was no coffee in the room though it is available 24/7 in the lobby. Also, if two adults were staying in the same room, it's a little small with no dresser and very limited hanging space. It was perfect for one. Just 1/2 mile from the airport and free shuttle offered.

Date of stay: May 2023
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Review collected in partnership with Tru by Hilton
1  Thank LAURA B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 May 2023

This hotel is less than a mile from the Albany airport.
Friendly front desk staff.
Very crisp and clean; bed was good, not great.
Hotel has a little bit of a "micro hotel" feel to it.
Good soap/shampoo/body wash (large tubes) in bathroom/shower.
A good free breakfast.
There are no restaurants, etc walkable near the hotel.
I can certainly recommend this hotel if you need an overnight in Albany.

Date of stay: April 2023
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank GraceAlone
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 May 2023

This is not your regular airport hotel. Electronic keys, no contact check-in, large flat screen TV in the room, generous hot breakfast choices. Clean and well kept. Less than 5 minutes from Albany Airport entrance.

Date of stay: April 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tru by Hilton
Thank westdoc1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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