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Marian S
South Fulton, Georgia

M Scott

5.0 of 5 bubblesReviewed 21 May 2021via mobile
Very nice, clean, and good atmosphere, along with professional staff. Rooms are comfortable but do not have closets. Spacious bathroom. Three minutes from Albany Airport, and close to restaurants, shopping, etc.
Date of stay: May 2021
Trip type: Travelled on business
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Caitlin Murray, Guest Services / Front Office at Tru by Hilton Albany Airport, responded to this review
Responded 26 May 2021
Thank you so much for your wonderful review! I am happy to hear that you were able to take advantage of our centralized location. We hope to see you again soon!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 22 May 2021 via mobile

I recently stayed at this Tru location and I am very happy with everything. The rooms are thoroughly cleaned during your stay. I was really surprised that the room doesn't have carpet which was different but also refreshing since carpets have so much dust that can be tough for people with allergies. The TV has free showtime, YouTube and Netflix (not free). The room itself is a little small and has no closet, but does have a small area to hang clothes above the fridge. I really disliked the wood frame around the bed, I hurt myself multiple times. I especially liked that they allow food delivered to your room. The front desk staff were extremely nice and accommodating. The staff is always seen wearing their masks and make sure others have it on too. The pool is open but you have to reserve a time which I thought was so amazing for guests with families. I did not enjoy the breakfast, unfortunately they only serve bread, cereal, yogurt and drinks. But overall I really enjoyed my stay, lots of places to order food from and conveniently next to the airport. Recommend 100%.

Date of stay: May 2021
Trip type: Travelled on business
Thank Jessgg1110
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Caitlin Murray, Guest Services / Front Office at Tru by Hilton Albany Airport, responded to this reviewResponded 26 May 2021

Thank you so much for your great review! Unfortunately, our breakfast has been a little more limited over the past year, but I am happy to say that we will be brining back a more complete breakfast in the coming months. I do hope that we are able to see you again soon!

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Reviewed 19 May 2021

I recently stayed at Tru by Hilton Albany Airport with our company, and I cannot say enough good things about the hotel and staff. The managers and support staff are friendly and just great to work with. The hotel itself was newly remodeled, so the rooms are in excellent condition and clean. They are in a great location--maybe 5 minutes from the airport--and close to great restaurants. They offer a shuttle service to/from the airport, which was great! I only waited a few minutes for a shuttle. :) They went above and beyond to make certain our team was happy. I absolutely recommend this hotel if you are planning a visit to Albany. They'll take excellent care of you.

Date of stay: May 2021
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
Thank K2858ZQmichelec
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Caitlin Murray, Guest Services / Front Office at Tru by Hilton Albany Airport, responded to this reviewResponded 26 May 2021

Thank you so much for your wonderful review! I am so happy to hear that you were able to meet our awesome team during your stay. We hope to see you again soon!

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Reviewed 18 May 2021

Great hotel. Super close to airport. Nice location in a wooded area. Very peaceful. Rooms were very nice. Super clean. Staff very friendly and helpful. Gave us advice for places to eat in the area. Beds were very comfortable

Date of stay: May 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tru by Hilton
Thank 349scott
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Caitlin Murray, Guest Services / Front Office at Tru by Hilton Albany Airport, responded to this reviewResponded 26 May 2021

Thank you so much for your wonderful review! I am so happy to hear that you were able to enjoy our quiet location during your trip to Albany. We hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 May 2021 via mobile

As soon as I walked in, I felt like I was at a daycare center with the mini desks and poufs for chairs. College dorm like feel with footsball tables in the foyer and whiteboards lined up with scribbled notes. People laying on the couches.The check in lady was folding towels while another one was sitting down digging out towels from the laundry bin, folding and stacking up to be delivered to rooms.

Pro's: Very clean, friendly staff, location 5minutes to airport,inexpensive. Made a complaint about the very loud music and it was taken care of immediately. Shuttle driver was friendly and quick.

Con's: Felt like I was staying in a college dorm, thin walls, loud music from several rooms, people hanging out in halls talking to others in their room, lots of pot smoking.

This is definitely a hotel for a younger crowd. And nothing wrong with that. Again, it was very clean, my room and bathroom was spotless,modern and friendly staff.

Date of stay: May 2021
Trip type: Travelled on business
Thank Cynthia M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Caitlin Murray, Guest Services / Front Office at Tru by Hilton Albany Airport, responded to this reviewResponded 26 May 2021

Thank you for your review. I am sorry to hear that you did not have an outstanding stay. The loud music and pot smoking are certainly not something that we tolerate, so I will absolutely be following up with the team about this. I do hope that next time you are in Albany you are able to stay with us again so we can try to make up for the issues you experienced this time.

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Reviewed 15 May 2021

We were in town for a funeral service - Ms. Lisa was amazing and was genuinely one of the best people I have met during my stays in many hotels. She was kind, helpful, and willing to assist with whatever we needed. The hotel was clean, bright, and the pool and foos ball table was an added bonus

Date of stay: May 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tru by Hilton
Thank phealeam
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Caitlin Murray, Guest Services / Front Office at Tru by Hilton Albany Airport, responded to this reviewResponded 26 May 2021

Thank you so much for your wonderful review! I am thrilled that you were able to meet Lisa during your stay. I am proud to have her as a member of the team and I certainly cannot wait to share your comments with everyone. I hope that you are able to stay with us again soon!

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