We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Michele

Great place to stay!

5.0 of 5 bubblesReviewed 18 May 2021
I recently stayed at Tru by Hilton Albany Airport with our company, and I cannot say enough good things about the hotel and staff. The managers and support staff are friendly and just great to work with. The hotel itself was newly remodeled, so the rooms are in excellent condition and clean. They are in a great location--maybe 5 minutes from the airport--and close to great restaurants. They offer a shuttle service to/from the airport, which was great! I only waited a few minutes for a shuttle. :) They went above and beyond to make certain our team was happy. I absolutely recommend this hotel if you are planning a visit to Albany. They'll take excellent care of you.
Date of stay: May 2021
Trip type: Travelled on business
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Caitlin Murray, Guest Services / Front Office at Tru by Hilton Albany Airport, responded to this review
Responded 26 May 2021
Thank you so much for your wonderful review! I am so happy to hear that you were able to meet our awesome team during your stay. We hope to see you again soon!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
$271
  • Expedia.com
    $271
  • Skyscanner.com
    $258
  • Priceline
11.6 km from Tru by Hilton Albany Airport
Free Wifi
Restaurant
$225
  • Expedia.com
    $225
  • Priceline
  • Skyscanner.com
    $225
2.8 km from Tru by Hilton Albany Airport
Free Wifi
Free parking
Exterior
$257
  • Priceline
  • Expedia.com
    $257
  • Skyscanner.com
    $256
10.9 km from Tru by Hilton Albany Airport
Free Wifi
Free parking
$182
  • Expedia.com
    $182
  • Skyscanner.com
    $153
  • Priceline
3.0 km from Tru by Hilton Albany Airport
Free Wifi
Free parking
$240
Fully refundable
No prepayment needed
  • Expedia.com
    $246
  • Vio.com
    $221
  • Skyscanner.com
    $233
7.5 km from Tru by Hilton Albany Airport
Free Wifi
Free parking
$236
  • Expedia.com
    $236
  • Trip.com
  • Hyatt.com
    $236
11.7 km from Tru by Hilton Albany Airport
Free Wifi
Pets Allowed
$226
  • CrownePlaza.com
  • Skyscanner.com
    $214
  • Priceline
2.5 km from Tru by Hilton Albany Airport
Free Wifi
Free parking
$208
  • Priceline
  • Vio.com
    $205
  • Expedia.com
    $209
6.3 km from Tru by Hilton Albany Airport
Free Wifi
Free parking
Exterior
$216
  • Priceline
  • Skyscanner.com
    $176
  • Expedia.com
    $194
0.2 km from Tru by Hilton Albany Airport
Free Wifi
Free parking
Save more with IHG One Rewards
  • Booking.com
    $264
  • Vio.com
    $243
  • Expedia.com
    $274
3.6 km from Tru by Hilton Albany Airport
Free Wifi
Free parking
View more hotels in Albany
Reviews (134)
Filter reviews
134 results
Traveller rating
93
14
12
4
11
Traveller type
Time of year
LanguageAll languages
Traveller rating
93
14
12
4
11
Show reviews that mention
All reviews albany airport great bathroom airport shuttle rooms are small hour shuttle service front desk newer hotel hotel offers awesome stay bagels great hotel short stay would highly recommend this hotel free breakfast comfortable bed english muffin would stay here again
Selected filters
Filter
Updating list...
91 - 96 of 134 reviews
Reviewed 18 May 2021

Great hotel. Super close to airport. Nice location in a wooded area. Very peaceful. Rooms were very nice. Super clean. Staff very friendly and helpful. Gave us advice for places to eat in the area. Beds were very comfortable

Date of stay: May 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tru by Hilton
Thank 349scott
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Caitlin Murray, Guest Services / Front Office at Tru by Hilton Albany Airport, responded to this reviewResponded 26 May 2021

Thank you so much for your wonderful review! I am so happy to hear that you were able to enjoy our quiet location during your trip to Albany. We hope to see you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 May 2021 via mobile

As soon as I walked in, I felt like I was at a daycare center with the mini desks and poufs for chairs. College dorm like feel with footsball tables in the foyer and whiteboards lined up with scribbled notes. People laying on the couches.The check in lady was folding towels while another one was sitting down digging out towels from the laundry bin, folding and stacking up to be delivered to rooms.

Pro's: Very clean, friendly staff, location 5minutes to airport,inexpensive. Made a complaint about the very loud music and it was taken care of immediately. Shuttle driver was friendly and quick.

Con's: Felt like I was staying in a college dorm, thin walls, loud music from several rooms, people hanging out in halls talking to others in their room, lots of pot smoking.

This is definitely a hotel for a younger crowd. And nothing wrong with that. Again, it was very clean, my room and bathroom was spotless,modern and friendly staff.

Date of stay: May 2021
Trip type: Travelled on business
Thank Cynthia M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Caitlin Murray, Guest Services / Front Office at Tru by Hilton Albany Airport, responded to this reviewResponded 26 May 2021

Thank you for your review. I am sorry to hear that you did not have an outstanding stay. The loud music and pot smoking are certainly not something that we tolerate, so I will absolutely be following up with the team about this. I do hope that next time you are in Albany you are able to stay with us again so we can try to make up for the issues you experienced this time.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 May 2021

We were in town for a funeral service - Ms. Lisa was amazing and was genuinely one of the best people I have met during my stays in many hotels. She was kind, helpful, and willing to assist with whatever we needed. The hotel was clean, bright, and the pool and foos ball table was an added bonus

Date of stay: May 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tru by Hilton
Thank phealeam
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Caitlin Murray, Guest Services / Front Office at Tru by Hilton Albany Airport, responded to this reviewResponded 26 May 2021

Thank you so much for your wonderful review! I am thrilled that you were able to meet Lisa during your stay. I am proud to have her as a member of the team and I certainly cannot wait to share your comments with everyone. I hope that you are able to stay with us again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 May 2021 via mobile

We stayed at this hotel for two nights. It was super clean, great bed, huge TV and a big shower with plush towels. We loved the electric curtains that kept the room dark. This is a no frills, no fuss hotel. They've boiled it down to what travelers want and nailed it: comfy bed, good shower and towels, plugs with USB ports, no frills breakfast included, with good coffee. And all at a good priceless! We also liked the squeeze bottles in the bathroom to cut down on plastic waste and the recycling waste bins! Good job Hilton! Airport shuttle and long term parking too! Great to know for our next airport trip! We will stay again and always look for a Tru Hilton hotel!

Date of stay: May 2021
Trip type: Travelled with family
Thank Gail B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Caitlin Murray, Guest Services / Front Office at Tru by Hilton Albany Airport, responded to this reviewResponded 26 May 2021

Thank you so much for your wonderful review! I am so happy to hear that you appreciate all that the Tru has to offer, including the soap dispensers and LavAzza coffee. We hope to see you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 April 2021

The help were very polite. The facility was very clean and quiet. The location could have a bigger sign. The air conditioner was the only noice that kept me awake. The location was only 3 minutes away and easy to find.

Date of stay: April 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tru by Hilton
Thank Nanette W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Caitlin Murray, Guest Services / Front Office at Tru by Hilton Albany Airport, responded to this reviewResponded 1 May 2021

Greetings from the Tru by Hilton Albany Airport! I We are so happy that you enjoyed your stay with us. I am sorry that you had issues with the A/C, I will be addressing this with our engineer. We appreciate and rely on your feedback and hope to have you return as our guest again soon. Have a wonderful day!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews