The hotel room was good and location to rt 87 was fantastic. Front desk staff were incredibly friendly both evening and morning.. helpful, kind and caring.
Breakfast was wonderful! Loved the care and energy that Jessica and Shantasia put into this. I already had a challenging trip taking my Mom (84) back home and traveling long hours. This place made a difference! Thank you : )
Dear dn664
Thank you for these kind comments. It’s certainly is our pleasure to welcome you to our property and we hope to be of service to you in the future.
Best regards,
Adam G
General Manager
The hotel is awesome! Everyone has been very nice and accommodating. Jessica and Shantasia in breakfast was very nice and helping with everything and asking do we need anything else to bring to the table.
Dear briannae574
Thank you for this excellent post and we’re delighted we were able to meet and exceed your expectations. We hope to welcome you back in the future.
Best regards,
Adam G
General Manager
The lobby was inviting with super friendly staff. The room was clean with a comfortable bed, and several amenities. Pool area was delightful and easy to reserve, and the complimentary breakfast was delicious, with friendly servers and a huge variety!! Thank you for the awesome stay, this was the first enjoyable one we’ve had in over a year!
Dear amysV8063FI,
It was great to welcome you back and we appreciate your feedback. We’ll be sure to share your comments with the team, and we’ll be looking forward to your next visit.
Best regards,
Adam G
General Manager
Shantasia & Jessica brighten my day every single time I stay at the hotel. I get up early to eat and then do emails and they are lovely, the food is great, and it gets my day going in the right direction! 5 stars without hesitation! -Hoyt
Dear hoytm897,
Thank you for this outstanding feedback, and we’re delighted you enjoyed your recent stay. We hope to be of service to you in the future.
Best regards,
Adam G
General Manager
We have stayed here at the hotel for business during Covid 19 for ten days and the breakfast ladies have been nothing but amazing! Shantasia and Jessica always make you feel welcomed and like family. They work hard to make everyone feel welcomed and well taken care of. Both ladies always have smiles on their faces and super friendly. I would give them both a 10 star if I could. Hotel is clean and we always get clean towels and sheets. Room is super nice and we have a view of the mall where my husband is working as the medical doctor for the vaccine clinic there, makes it easy to go eat lunch with my husband. Front desk always kind. Cleaning staff always super kind. Gym is really nice and pool is super clean and nice. We would definitely stay here again if we come back to NY! Love the two hotels combined together it’s a pretty amazing concept.
Dear OnAir746663,
Thank you for your return. It was great to welcome you back and we appreciate your feedback. We’ll be sure to share your comments with the team, and we’ll be looking forward to your next visit.
Best regards,
Adam G
General Manager
