The dumpiest , dirtiest hotel I have ever been to . Please stay away . White powder and marijuana bud in the bathroom . Pubic hair in sheets , French fries and unknown substances under the pull out couch , microwave filthy pubic hair in tub, pull out sofa stained, toilet dirty
Close to the airport is about the only plus… shuttle was there but had pieces of paper taped to the windows that we couldn’t even read in the dark so we missed it the first time it came by. This hotel needs a Reno from head to toe and is in shambles. We had no hot water and our heater/ac was just on, couldn’t adjust or turn it off. When I mentioned it to the front desk he just said “sorry, it’s not just your room, the whole hotel was experiencing these issues”. The only remedy offered was to see if he could move us to a different room tonight…gladly we are leaving now so I declined. Also $10 for a sparse continental breakfast when nearly every other hotel offers a complimentary one that’s way better is a little ridiculous.
Comfortable, clean, shuttle was perfect. It was clean and quiet. No issues. Nothing else to share, we were there for one night. The staff was very nice. Parking was easy, rooms were not huge but spacious enough. You should change.the to fifty characters.
I stayed for a week.
I gave the rating of 3 because the staff was friendly and my room was clean.
Other parts of the hotel were worn (elevators and the hallways)
The service at the restaurant/bar was good.
Per the hotel info, the room was supposed to be serviced every other day, but it wasn't.
I had to ask the front desk for linen and coffee pods.
I stayed there many times before Covid, and it was reliably excellent. This was my first time back, and I was struck by how shabby the hotel has become. The desk clerk said they'll have an upgrade in six months. I recommend waiting till it's complete before staying there. I checked in late, to discover a hole in the headboard where a light and USB ports should have been. Had to read by my Iphone light. The manager apologized through his/her desk clerk and gave me some Hilton points. I would have preferred to receive my $150 back.
