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Funny005
Mont Tremblant, Canada

Stay away from this place!!!

1.0 of 5 bubblesReviewed 26 May 2024
That’s the filthiest, ugliest, smelly hotel that I’ve been.
I booked it online and paid for it, the hotel asked for my credit card, it thought it was for incidentals, but THEY CHARGED THE ROOM AGAIN! Until today I haven’t got my money back. Hilton corporate client services didn’t do anything, I talked to the receptionist many times, she did the error and she said she corrected it, I left a message to hotel manager, NOTHING. It was a disgusting hotel and on top of it I paid more than the double!
Date of stay: October 2023
Room Tip: Old, worn and torn, smelly hotel.
Trip type: Travelled with family
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
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Reviews (1,168)
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8 - 13 of 1,168 reviews
Reviewed 24 April 2024 via mobile

The dumpiest , dirtiest hotel I have ever been to . Please stay away . White powder and marijuana bud in the bathroom . Pubic hair in sheets , French fries and unknown substances under the pull out couch , microwave filthy pubic hair in tub, pull out sofa stained, toilet dirty

Room tip: Stay away from here . It’s filth . Mold in bathroom, rooms smelled like smoke , carpets dirty with crumbs, linens are not washed . DiRTY
Date of stay: April 2024
Trip type: Travelled with friends
1  Thank 159sheryld
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 April 2024 via mobile

Close to the airport is about the only plus… shuttle was there but had pieces of paper taped to the windows that we couldn’t even read in the dark so we missed it the first time it came by. This hotel needs a Reno from head to toe and is in shambles. We had no hot water and our heater/ac was just on, couldn’t adjust or turn it off. When I mentioned it to the front desk he just said “sorry, it’s not just your room, the whole hotel was experiencing these issues”. The only remedy offered was to see if he could move us to a different room tonight…gladly we are leaving now so I declined. Also $10 for a sparse continental breakfast when nearly every other hotel offers a complimentary one that’s way better is a little ridiculous.

Date of stay: April 2024
Trip type: Travelled on business
Thank bossmanderson
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 February 2024

Comfortable, clean, shuttle was perfect. It was clean and quiet. No issues. Nothing else to share, we were there for one night. The staff was very nice. Parking was easy, rooms were not huge but spacious enough. You should change.the to fifty characters.

Date of stay: February 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Lisa S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 January 2024

I stayed for a week.

I gave the rating of 3 because the staff was friendly and my room was clean.
Other parts of the hotel were worn (elevators and the hallways)

The service at the restaurant/bar was good.

Per the hotel info, the room was supposed to be serviced every other day, but it wasn't.
I had to ask the front desk for linen and coffee pods.

Date of stay: January 2024
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank E8527IHtomm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 November 2023

I stayed there many times before Covid, and it was reliably excellent. This was my first time back, and I was struck by how shabby the hotel has become. The desk clerk said they'll have an upgrade in six months. I recommend waiting till it's complete before staying there. I checked in late, to discover a hole in the headboard where a light and USB ports should have been. Had to read by my Iphone light. The manager apologized through his/her desk clerk and gave me some Hilton points. I would have preferred to receive my $150 back.

Date of stay: November 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Robert A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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