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amandairishangel

Welcoming

4.0 of 5 bubblesReviewed 8 Nov 2021
Loved my stay there because of the staff the rooms are dark, dull and needs painting. However clean and beds are extremely comfy. But the staff were outstanding because of them, I’ll be staying there again.
Date of stay: October 2021
Trip type: Travelled on business
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Reviews (1,168)
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All reviews albany airport close to the airport an early flight front desk staff next morning free shuttle hot tub fire pit room was clean and comfortable convenient location free breakfast lobby proximity
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79 - 84 of 1,168 reviews
Reviewed 24 October 2021

Hotel very good located closely to airport and main roads. Friendly supporting staff. Large clean rooms. Clean. Main problem is a breakfast: You should wait sometimes 30 minutes or more for your order.

Date of stay: October 2021
    • Value
    • Location
    • Service
1  Thank 798arkadyg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 October 2021

Rooms and common areas are filthy (crumbs, hair, etc). The restaurant is no longer in operation. However, there is no mention of this on the hotel’s website nor was this communicated in any way prior to arrival.

Date of stay: October 2021
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank jgrace4430
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 October 2021 via mobile

We always try to stay at a Hilton property when traveling, as we're loyal Diamond members. Unfortunately, we very very disappointed with this stay. The room (308) had an unusual scented smell, some small residual foam from the air conditioner, a low quality ceiling repair in the bathroom, poor/no ventilation in the bathroom, and improperly sized sheets on the king size bed. We would have asked for a different room, but it was late when we returned back to the hotel from a wedding reception. We won't stay at this location again.

Date of stay: October 2021
Trip type: Travelled as a couple
2  Thank JohnWTravel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 September 2021

The hotel was very clean and accommodations were nice. However the bed was very uncomfortable without cushion. We stayed here on our first night of our honeymoon and it made for a rough night’s sleep.

Date of stay: September 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank gracederrico
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 September 2021

Super stay! From the accommodations all the way to the staff who each made sure that my stay was comfortable, this hotel rates high in my opinion of hotels without a doubt! Glynnis (housekeeping), even left a towel animal elephant on the bed for me!!!

Date of stay: September 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank lorislutsky
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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