In town for family function and then a power failure happened. So this local TownePlace to the rescue! Rachel at the front desk was the best! Very friendly and informative! We come to Albany often but she was still helpful. The place is old and a bit worn looking but well kept and very clean. Our room was immaculate, spacious and sunlit AND was serviced on request our 2nd day by who turned out to be the actual housekeeping supervisor! Raquel was visibly very busy but happily cleaned our room beautifully on request with a smile and great humor included!
Breakfast in the morning was delicious with a friendly gentleman who's name I can't recall. He was great!
We usually frequent Hamptons in this area but we will return here next time and hopefully receive the same service!

Horrible. Good luck finding the entrance. As a Marriott member I was so disappointed. This was a business trip and the internet did not work ( read other reviews) . We were given a 800 number to call for help. When we called the desk to explain the 800 number was not helpful we were pretty much told this was all she could do and she had a terrible attitude. The fact that they have a 800 number says it all. We did get a survey from the company they outsource tech problems to, I guess thats cheaper than fixing the problem.

Room and common areas were clean and tidy. But a string of eye rolls: furniture is a little worn, mattress didn't quite lay flat on the bedframe, one of the two elevators shook from side to side, parking is $10/night, wifi didn't work in the lobby nor the room for either me or my partner ("call our tech support line," the front desk suggested). It was fine for a night, but I won't be back.