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Agnes U
Yogyakarta Region, Indonesia

Terrible, do NOT stay here!!

Review of The Mirah Bogor
2.0 of 5 bubblesReviewed 6 Dec 2019
I stayed at this hotel for family's weekend getaway. Called the front office to request for extra towel and pillow at 5 PM, I waited and until night had to call again to remind them.

Bathroom wasn't clean, I could see many water rings on sink and glass.

Breakfast was so so, not much selections, hard texture pastries, just ate one bite and didn't finish them.

The only plus point is the location, close to famous cafes, on Sunday you can experience car free day with many local dishes and toys on park nearby. Also you can reach many imported clothes store with good price.
Date of stay: November 2019
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Mirah Bogor, General Manager at The Mirah Bogor, responded to this review
Responded 8 Feb 2021
Dear Mrs. Agnes U,

Thank you for choosing The Mirah hotel Bogor during your recent visit to Bogor.
We are sorry that your experience did not meet your expectations, allow us to express our sincerest apologies. We will share your comments and some point with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience and it is our hope that you will give us the opportunity to serve you better in the near future.

Best Regards,

Hotel Management
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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26 - 31 of 583 reviews
Reviewed 18 November 2019 via mobile

Long queue when checked in, maybe due to weekend and only 2 staff at front desk. Room are decent size for family with 2 small kids, comfy beds, nice AC, nice balcony. Minus are the lightning a bit too dark at night, espc in bathroom. Need to add a couple of light bulb. Breakfast was okay. Not too many choices, standard. Over crowded with guests coming in at same time, so the area seems too tight. Hard to get empty table. But the staff are excellent. Very helpful and friendly. Overall, nice stay.

Date of stay: October 2019
Trip type: Travelled with family
1  Thank dejarje
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Mirah Bogor, General Manager at The Mirah Bogor, responded to this reviewResponded 8 February 2021

Dear Mr/Mrs. Dejarje,

Thank you for choosing The Mirah hotel Bogor during your recent visit to Bogor.
We are sorry that your experience did not meet your expectations, allow us to express our sincerest apologies. We will share your comments and some point with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience and it is our hope that you will give us the opportunity to serve you better in the near future.

Best Regards,


Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2019

The room was old, but its good enough.
Can be upgraded for being a better room by renew the interior and the carpet.

The staff have a good hospitality at the beginning and the restaurant is so good.
I think the overall its good enough.

Date of stay: August 2019
Trip type: Travelled as a couple
Thank Muhammad I
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Mirah Bogor, General Manager at The Mirah Bogor, responded to this reviewResponded 8 February 2021

Dear Mr. Muhammad I,

Thank you for choosing The Mirah hotel Bogor during your recent visit to Bogor.
We are happy to find that your stay with us was memorable one.
Also we thank you for your value feedback towards our services and facilities provided at The Mirah hotel Bogor It is very useful for our better improvement in the future.
Looking forward to welcoming you again at The Mirah hotel Bogor on your next visit.


Best Regards,


Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2019 via mobile

Most of the staffs need to learn hospitality as it is mandatory for their service .. passing them on hallway or around the lift, greeting them but just got an empty plain face looking at you; not all but most of them ..
They should put a large "NO SMOKING AREA" around the pool, as there are always kids around it but they allow people smoking around the pool ..
Parking is limited, however the security at the parking area were very helpfull, they are one of two reasons that this hotel got 3 stars instead of just 2.. the other reason is the surrounding resto that really nice when you feel a little hungry at night ..

Date of stay: July 2019
Trip type: Travelled with family
Thank Benz_Herlambang
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Mirah Bogor, General Manager at The Mirah Bogor, responded to this reviewResponded 8 February 2021

Dear Mr. Benz_Herlambang,

Thank you for choosing The Mirah hotel as your place to stay during your visit to Bogor.
We are sorry that your experience did not meet your expectations, allow us to express our sincerest apologies. We will share your comments and some point with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience and it is our hope that you will give us the opportunity to serve you better in the near future.


Best Regards,

Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2019

Thanks to The Mirah Bogor
Great service, clean room, and good interior

Especially thanks to Sintiya & team, was amazing My 10th Anniversary Wedding...

Me and my family love this hotel....

Love this...

Date of stay: June 2019
Trip type: Travelled with family
Thank Rickyalmer
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mirah_Bogor, Front Desk Agent at The Mirah Bogor, responded to this reviewResponded 1 July 2019

Dear Mr. Ricky Almer,
Thank you for your wonderful review of our hotel. We really appreciate when a
valued guest takes the time to compliment team members who are
representative of the dedication and professionalism of the whole team. We are
glad you enjoyed your stay with us.
We look forward to welcoming you back in the near future.

Kind regards,
The Mirah Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2019 via mobile

Such a perfect hotel at heart of Bogor, you can reach most of popular destination through travel agents here, while when you get bored and need to hang around tastes some of Bogor's distinct culinaries which you can only find at this area by walk

Date of stay: June 2019
Trip type: Travelled with family
Thank indra0510
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Mirah Bogor, General Manager at The Mirah Bogor, responded to this reviewResponded 8 February 2021

Dear Mr. Indra0510,

Thank you for choosing The Mirah hotel Bogor during your recent visit to Bogor.
We are happy to find that your stay with us was memorable one.
Also we thank you for your value feedback towards our services and facilities provided at The Mirah Hotel Bogor It is very useful for our better improvement in the future.
Looking forward to welcoming you again at The Mirah hotel Bogor on your next visit.


Warm Regards,


Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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