room clean, but need to check on corners cause still find dust, bed linen have tiny yellow spot.
Breakfast lots of variety but need to improve for the taste.
Surrounded by cafe and good street hawker if you like to eat outside.
But overall everything good and nice place to stay.
Dear Mr.myxsptlyx411,
Thank you for choosing The Mirah Hotel during your recent visit to Bogor.
We are happy to find that your stay with us was memorable one.
Also we thank you for your value feedback towards our services and facilities provided at The Mirah. It is very useful for our better improvement in the future.
Looking forward to welcoming you again at The Mirah on your next visit.
Best Regards,
Nanda Elsya Delisan
Guest Relation Officer
A hotel catering to business groups, the Mirah is well located, close to Botannical Gardens, just a twenty minute walk to gate 2. In an area with plenty of fast food and cafe options around. Modern, clean and average. Breakfast buffet was average and plentiful. Staff were courteous and friendly. Pool was on the cool side as it sits most of the day in shadow of hotel building and is very deep. Children's pool gets more sun. Only complaint was wifi was very poor, showed a signal but unable to connect and continually dropping out.
Dear Travellinraewyn,
Thank you for choosing The Mirah Hotel during your recent visit to Bogor.
We are happy to find that your stay with us was memorable one.
Also we thank you for your value feedback towards our services and facilities provided at The Mirah. It is very useful for our better improvement in the future.
Looking forward to welcoming you again at The Mirah on your next visit.
Best Regards,
Nanda Elsya Delisan
Guest Relation Officer
Stayed at this hotel on July 14-15, 2018 with my extended family. Last minute booking, we were looking for a hotel with a swimming pool. The location of this hotel is quite strategic, close to culinary centre and Kebun Raya Bogor/Bogor Botanical Gardens and Pajajaran street. Since we got there around 12 AM, it was difficult to get a parking spot, but the security guy/satpam provided valet service so no problem.
Then we went to our room on the 4th floor in the 1st tower. Noticed that there's only one out of two working elevators, which presumably doubled as service elevator as well, because our bellboy waited to use the same elevator. Turned out our rooms are actually located on floor 3.5 because we got off at 3rd floor then went up by stairs to our room. The hallway was a bit dark so it was kinda spooky. When entering our room, we noticed that the fire alarm emergency switch in our room was broken. The room itself was quite clean and nicely decorated, just like the room and suite pics provided by the management. Few amenities in the room: flat, small screen LG TV (power button on the remote not working), small fridge, bathroom with shower head (no bathtub) and cold & hot water (good water pressure), two slippers, two pillows (no additional pillows), two bottles of complementary water, balcony (with operational/openable windows), a split air conditioner (thankfully worked very well and not noisy) and a chair. We found it strange that there's a mirror right in front of the bed (right behind the TV) as a decor. Then my wife noticed the bed sheets were a bit rumpled (looked like somebody's laid/slept on it). Since it's already late and my son was very sleepy, we decided to sleep on it anyway. Then at night, my wife noticed that the windows rattled frequently thus making noises, despite no draft on the outside. And we could hear the road noise of motorcyclists racing from the main street somewhere. Oh well. I think the bed was hard on your back (not sure if it's topper). while the bedding feels soft and comfortable. And my in-laws complained that the housekeeping took more than 30 minutes until he showed up to change the stained bed sheets from her room.
In the morning, off we went to restaurant for a breakfast. Selection wise, considering it's a 3-star OK, I think quality, presentation and selection-wise it's OK. As usual you get a selection of Indonesian foods (chicken porridge, bubur sumsum, fried rice etc) or continental breakfast (bread, pastry & danish, egg station, cereal etc). I like the chicken porridge (too bad it was cold) and the fruits and the juices. Coffee was OK too (self service). The staffs were quick to clear our tables.
Then we went to the swimming pool. There are two pools, a kids pool and an adult pool. Both are unheated/cold water, and that day it was quite cold. The pool was clean, and you could borrow a hotel towel for free. But then I noticed what seems to be an submerged electrical cable from inside the kids pool. I really hope the hotel management has MADE sure and double-checked it's really safe.
So, what I like from the hotel:
- Juices & coffee provided during breakfast
- Strategic location
- Good water pressure in the shower
- Quick checkout (hand over your room key and you're good to go)
- Nice/modern decor and spacious room
What I least like from the hotel:
- Spooky room
- Safety can be improved (broken emergency switch, submerged electrical cable in the kids pool)
- Uncomfortable/hard bed
Dear Mr.Komedol,
Thank you for choosing The Mirah Hotel during your recent visit to Bogor.
We are happy to find that your stay with us was memorable one.
Also we thank you for your value feedback towards our services and facilities provided at The Mirah. It is very useful for our better improvement in the future.
Looking forward to welcoming you again at The Mirah on your next visit.
Best Regards,
Nanda Elsya Delisan
Guest Relation Officer
I was booked for 4 rooms for my family vocation, 3 deluxe rooms and 1 superior room. The space was quiet large. Rooms was cleans but some amenities need extra attention and maintenance. The towels was in poor condition, it was thin and torn. The curtain was also torn.I wish the single bed could be more bigger. I called HK 3times for borrow a hair dyer. But most of all was great hotel. Thekids love the pool.Thank you The Mirah.
Dear Mrs.Sri.M ,
Thank you for your wonderful review of our hotel. We really appreciate when a valued guest takes the time to compliment team members who are representative of the dedication and professionalism of the whole team. We are glad you enjoyed your stay with us.
We look forward to welcoming you back in the near future.
Kind regards,
Nanda Elsya Delisan
Guest Relation Officer
I am a frequent traveller to Bogor, passed this hotel too many times but never stayed here..usually i frequently stayed at other hotel, unfortunately its fully booked, but because this hotel is close to many culinary place, i’d decide to try this hotel, this is my 1st and probably last time staying here
Pros:
room is big
Near to culinary place
Interior design is beautiful
Breakfast OK
Cons:
AC is not cold consider hot
We running out of hot water (how come?????????) and the water is not even hot..its lukewarm
No fridge
Very minimalist toiletries
No hand towel
Only 1 slippers for 1 room with twin bed
Pool was dirty (the water is not clear blue..its BUTEK)
Not many variety in breakfast buffet
It takes forever if you asking things like extra towel or bath mat from operator..i wait for more than 30mins an none comes (it was faster if you go down and asked by yourself)
At night, this hotel a bit creepy since the distance between tower A-B to front office is far and minimal staff around
Only 1 small elevator for the whole building
They have windows on 4th floor that can be opened, it was open last night, DANGEROUS, people can fall from there
Eventho the location is good, but its a bit tricky if you want to go to other place beacuse you have to turn into other access (and we know bogor is infamous for its traffic jam)
The towel is not clean, it has few stain
For this price (around 700k), i expect more..sigh!
Dear Mrs. Flora ,
Thank you for choosing ccc as your place to stay during your visit to The Mirah Hotel.
We are sorry that your experience did not meet your expectations, allow us to express our sincerest apologies. We will share your comments and some point with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience and it is our hope that you will give us the opportunity to serve you better in the near future.
Best Regards,
Nanda Elsya Delisan
Guest Relation Officer
